Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
3% Neutral
95% Positive

Pros

  • Trustworthy
  • Saves Time
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

84

Action Logging

84

Performance Monitoring

83

Automation Orchestration

83

Concurrent Work

83

Real-Time Debugging

83

Natural Language Processing

82

Distributed Work

82

Sentiment Analysis

82

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

78

Automation Anywhere Reviews

Venice C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

RPA that perfectly adapts to any company

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We use AA services to connect our Excel database to the application. In an automatic and automated way we control the entire business process knowing at all times the work done by each user. Through the mobile application it allows us to control, manage and monitor the operation of AA through a cloud system with access from anywhere. We are currently working on creating more modules to get better performance from our resources.

What is your favorite aspect of this product?

It adapts perfectly to our main technologies, SAP, Oracle, Microsoft Dynamics, Sharepoint, Legacy Systems, Emulated Terminal, Citrix, RDP, DOS, Scada, Databases, CRM, ERP, HR Systems...Microsoft Office365. This RPA costs a fraction of an FTE and can work 24/7/365, which translates into a cost reduction of 35-65% for our onsite operations processes and 10-30% in offshore processes.

What do you dislike most about this product?

AA statistics and reports are difficult to understand for a new user. The calendar and remote management must be improved due to design flaws.

What recommendations would you give to someone considering this product?

AA is a tool to automate processes within companies. This tool aims to automate repetitive tasks and thus eliminate human intervention. Ensures the company better results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dominga M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Top tier sw

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere is a system designed to easily automate processes, optimizing our resources. The tool provides the developer with many features that allow us to speed up and easily perform our tasks in the automation process. For example: The software has a command that includes all the lines of code for those cases in which we find ourselves automating processes with many lines of code. In this way, with a single command it is possible to do many things, quickly and very friendly. This is software made by and for our users, which allows us to have good communication between teams that contributes to generating new functionalities.

What is your favorite aspect of this product?

Automation anywhere is automation software that allows our company to create virtual workers capable of performing the same tasks in less time. What I want to say is that this is the perfect tool to create robots that fulfill the task of carrying out repetitive processes, thus freeing up human resources and allowing the creation of added value. However, this tool is mainly intended for developers who need to automate processes and not for the end customer. Its main functionality is to build multiplatform robots, both on Windows, Linux and Mac.

What do you dislike most about this product?

We have a client that requires specific functionality that is not currently in Automation anywhere , we can contact them to add it and release the solution we need. We just have to keep in mind to communicate it to the team as soon as possible since the release roadmap is 2 weeks. Implementation time and cost.

What recommendations would you give to someone considering this product?

The capacity and speed of innovation that the work team has to adapt to the new needs of customers and markets is very good. It is the best cost-benefit option on the market framed in a concept of flexibility and charge for consumption. A complete experience, in permanent innovation, easy to use and easy to buy.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tracey F.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

RPA review

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Several years ago, the company's search platform was aging, unresponsive, and a search engine that didn't support multi-tenant, cloud readiness, etc. As a result, it was not horizontally scalable and there were challenges creating and maintaining indexes. It was time to modernize the search platform and meet the needs of e-commerce. Uipath, Google Appliance RPA and other rpa engines were evaluated, but finally we chose Automation Anywhere.AA has implemented two automated clusters on Windows servers in our data centers.

What is your favorite aspect of this product?

AA gives us very good scalability and search speed, due to this we can use this tool to save all kinds of content and perform automated searches in applications, on websites, on physical servers such as cloud servers, in our business documents, in logs and records. It can also be used to monitor data in conjunction with Logstash and Kibana, as well as business and security analytics.

What do you dislike most about this product?

Not recommended for large amounts of data

What recommendations would you give to someone considering this product?

AA is software that acts as a search and analysis engine. It is a perfect program for companies, serving for data of all kinds, for example text, numbers, with or without structures, among many others. It has become one of the best tools within the company thanks to its widespread use, its distribution, the speed it gives us when performing searches and its easy scalability. The ML indexing process begins when the software receives data, which can come from virtually any source. When the data is received, a classification and enrichment process begins, which results in the final indexing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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