Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
3% Neutral
95% Positive

Pros

  • Trustworthy
  • Saves Time
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

84

Action Logging

84

Performance Monitoring

83

Automation Orchestration

83

Concurrent Work

83

Real-Time Debugging

83

Natural Language Processing

82

Distributed Work

82

Sentiment Analysis

82

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

78

Automation Anywhere Reviews

Guhan D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Digital Assistant to improve the efficiency

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Its web user interface and IQ BOT gives an edge over the other products.

What is your favorite aspect of this product?

Its intuitive features and the machine learning capability. The low-code platform to automate the business process is very simple and easy to learn

What do you dislike most about this product?

Image based automation are not up to the mark and needs improvement. It's academy courses are not visually appealing and it's not user-friendly.

What recommendations would you give to someone considering this product?

Its durability and efficiency after adopting the business process on the platform is great

Pros

  • Saves Time
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Leverages Incumbent Status

Md A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Automation helped in optimization and performance.

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

I like the new version of Automation Anywhere because it makes managing all of my bots and automated tasks more easier and more efficient. I can click and drag the element, and with with a little scripting, I can automate the procedure.

What is your favorite aspect of this product?

What I appreciate best about it is that it is time-saving software for my company, allowing us to improve our core business efficiency. This program automates the entire process, from low-level to high-level applications.

What do you dislike most about this product?

I found it difficult to lay my initial steps since I had to hunt for adequate documentation; in-depth video lectures would be quite helpful. Also, a free tier plan with limitless validity, even if with fewer resources, would be extremely beneficial for hobby projects and experimentation.

What recommendations would you give to someone considering this product?

Automation Anywhere is a fantastic tool for reducing manual involvement and increasing efficiency.

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity

Cons

  • Slower Product Innovation
  • Less Caring
  • Vendor Friendly Policies

Mahesh k.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Great product with Great value

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Its features and its active Apeople community

What is your favorite aspect of this product?

There is a lot of help out there in different forms i.e Community forums, Excellent support team

What do you dislike most about this product?

Usage of some features that require some additional help when using for the first time and the overall pricing structure

What recommendations would you give to someone considering this product?

In terms of price, Automation anywhere might seem a bit costly but weigh the benefits against cost before you decide to use this product . Overall, this tool is worth using if you are starting automation for the first time.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Caring

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