Automation Anywhere, Inc.

Automation Anywhere

Composite Score

8.8 /10

CX Score

9.1 /10

185 Reviews Write a Review

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What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details

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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

13 Top Rated Features

2022

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative

4% Neutral

94% Positive

Pros

Helps Innovate
Trustworthy
Saves Time
Respectful

Feature Ratings

Average 84

Central Deployment

Code-Free Programming

Exception Handling

Action Logging

Performance Monitoring

Concurrent Work

Natural Language Processing

Real-Time Debugging

Distributed Work

Sentiment Analysis

Optical Character Recognition

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Automation Anywhere Screenshots

Automation Anywhere Downloads

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Case Study NHS Newcastle

Case Study-Emaar

CaseStudy-Cloudera

Automation Anywhere Videos

Automation Anywhere Reviews

Hemant G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Just Awesome: A end to end automation solution.

Likeliness to Recommend

8 /10

What differentiates Automation Anywhere from other similar products?

Its newer version is completely cloud based which makes it a suitable product for automation as it could be configured easily on any device.

What is your favorite aspect of this product?

The best part of it is its customer support and its capability to be an end to end automation tool which also supports many programming languages and API.

What do you dislike most about this product?

Its completely cloud based so without internet its not possible to work with it and also for system based automation its not suitable.

What recommendations would you give to someone considering this product?

From my side i would highly recommend it to those who are looking for an end to end automation tool which is completely cloud based so you don't need to worry about memory anf making configuration again and again

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Bharathesh H.

Role: Information Technology
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use and faster automation

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Code free technology and faster automation

What is your favorite aspect of this product?

Click and drag features

What recommendations would you give to someone considering this product?

Learn the product well

Pros

Performance Enhancing
Trustworthy
Helps Innovate
Reliable

Cons

Slower Product Innovation

Amina A.

Role: Operations
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Bots at Your Fingertips.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

On a daily basis, I rely on Automation Anywhere, and some specific features like IQ BOT, AARI, and Discovery bot stand out to me. The universal recorder is particularly noteworthy, and tasks like Excel operations are simplified with the user-friendly drag-and-drop functionality.

What is your favorite aspect of this product?

I appreciate the well-organized orientation of Automation Anywhere's tool, where packages and command actions are easy to locate and drag-and-drop for building logical sequences. The deployment and automation of bots are straightforward, even for someone like me without extensive coding knowledge.

What do you dislike most about this product?

The recorder occasionally malfunctions, and browser extensions may not work properly even after reinstalling.

What recommendations would you give to someone considering this product?

Beyond its simplicity, the platform encourages regular use, allowing us to frequently employ and optimize our business processes.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Automation Anywhere

What is Automation Anywhere?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Automation Anywhere Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Automation Anywhere?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Real-Time Debugging Identifying errors in process while bot is working.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Automation Anywhere Screenshots

Document Automation

Cloud Native Platform

Process Discovery

AARI

Automation Anywhere Downloads

casestudy-granite

Case Study NHS Newcastle

Case Study-Emaar

CaseStudy-Cloudera

Automation Anywhere Videos

Automation 360 | Automation Anywhere Intelligent Automation Platform

What is RPA?

Automation Anywhere Reviews

Hemant G.

Just Awesome: A end to end automation solution.

Likeliness to Recommend

Pros

Bharathesh H.

Easy to use and faster automation

Likeliness to Recommend

Pros

Cons

Amina A.

Bots at Your Fingertips.

Likeliness to Recommend

Pros

Most Popular Automation Anywhere Comparisons

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Feature Ratings

Central Deployment

Code-Free Programming

Exception Handling

Action Logging

Performance Monitoring

Concurrent Work

Natural Language Processing

Real-Time Debugging

Distributed Work

Sentiment Analysis

Optical Character Recognition

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training