


What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Central Deployment
Code-Free Programming
Exception Handling
Action Logging
Performance Monitoring
Concurrent Work
Natural Language Processing
Real-Time Debugging
Distributed Work
Sentiment Analysis
Optical Character Recognition
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Document Automation

Cloud Native Platform

Process Discovery

AARI

Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews
Bliss C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2020
Leading Robotic Process Automation software
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
It has robust bots that ease all sorts of business automations such as workflow and marketing.
What is your favorite aspect of this product?
I like that Automation Anywhere helps me to automate alomost 80% of sales and marketing obligations. Workflow automation is another thing that I like too.
What do you dislike most about this product?
Automation Anywhere is overwhelming to customize all features on it.
What recommendations would you give to someone considering this product?
To consult the vendor customer success team in case they encounter issues cuatomizing AA.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2020
Goo automation tool with good features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.

Richard C.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2020
It makes my daily work easier.
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
It is a simple and accurate tool that allows to automate cumbersome and extensive tasks, improves the performance of employees who use it because it is very easy to create bots and put them to perform the required task.
What is your favorite aspect of this product?
Because it is so easy to create bots with this platform, it saves me time that I can spend on more complex and important tasks. It has a website with many videos and guides to get you started.
What do you dislike most about this product?
Image recognition can be poor at times.
What recommendations would you give to someone considering this product?
What should be done when adopting this tool is a quick training of the staff, in our company time was dedicated and the online videos helped to make more and more employees interested in its use.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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