What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Helps Innovate
- Trustworthy
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Central Deployment
Code-Free Programming
Exception Handling
Action Logging
Performance Monitoring
Concurrent Work
Natural Language Processing
Real-Time Debugging
Distributed Work
Sentiment Analysis
Optical Character Recognition
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews
Robert L.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jul 2020
Provides tremendous opportunity to create value
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Integration of the platform - focus around AI/ML Power of IQBot On v11.3 - but can't wait to get on A2019 - intuitive development (citizen developer), discovery bot, MSFT integration
What is your favorite aspect of this product?
IQBot - the power of teaching and learning vs being "told"
What do you dislike most about this product?
Struggled with the AA vs IBM relationship
What recommendations would you give to someone considering this product?
Take the time to understand the product and the capabilities to identify the business value... then build the mandate, governance, and processes around driving and realizing monetary and non-monetary benefits.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Zachary H.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jul 2020
Easy to use with a lot of resources!
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere is really the only product I have used. I tried Autoit and I never really stuck with it; however, I really like the Drag and Drop features in Automation Anywhere and found the development pretty straight forward with someone who has not used developed Bots before.
What is your favorite aspect of this product?
My favorite aspect about the product is the amount of resources that are available; both on a formal and informal level. A lot of development is posted on the Community and the Bots from the Bot Store give you ideas on how the product is used. Real examples where pertinent to my development and understanding of the product. It is also worth noting we used a third party for initial bot and implementation. We took a complicated process and used that learning process (along with the code) to build other Bots.
What do you dislike most about this product?
In my current state there isn't much that I dislike about the product. Most of the problems that I find is on the business side and not the technical side.
What recommendations would you give to someone considering this product?
Take everything with a 'grain of salt'. It is a great and intuitive product; however, it is not perfect. No software is perfect. The product will need to be monitored and taken care with someone that has a deep understanding so when critical processes break, they can be fixed in a timely manner. The Bots will do what you tell it, and when processes take minor changes without communication that is when issues will arise. Perfect your processes before you implement your Bot, do not use the Bot to fix a broken process!
Pros
- Trustworthy
- Efficient Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2020
still need enhancement
Likeliness to Recommend
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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