Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

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2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Beatrice S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great RPA tool for process automation.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I eliminated the most typical routine operations, such as preparing receipts and purchasing orders for our financial reactions. I appreciate its monitoring capabilities; following a certain method is straightforward, and I can even create reports in real time. Often, I receive a big volume of data that must be manually saved in earlier periods. We mostly utilize Automation Anywhere for staff performance reviews. We used to do it manually with an excel sheet. Currently, we've built our new workflow with bots from We employed automation to make our lives simpler.

What is your favorite aspect of this product?

It has many special server features and functionality, which has made it easier for us to process documents; we no longer need to search for customer data from other sources; we feel secure because we store all customer information in your IQ bot and can quickly send quotes to our customers if necessary. Our colleagues' reliance on us in our everyday responsibilities has been completely diminished, our projects are finished on schedule and with correct results because to the ease with which bots may be created.

What do you dislike most about this product?

Occasionally I have trouble uploading papers; I tried to import and stuck the files incorrectly, and the pace has slowed with time; the paperwork is extremely sluggish to process. Another thing I dislike about it is its pricing, which is a bit high, making it impossible for an individual or a small business to utilize comfortably.

What recommendations would you give to someone considering this product?

Automation Anywhere will make your life easier, particularly in businesses with repetitive and everyday chores. We used to have meetings every day before deploying Automation Anywhere in our firm, and we also had challenges since we couldn't go on to the next person until one completed their task. If you are not ready to buy Automation Anywhere, at least give it a trial; I am confident you will enjoy it and that it will make your work easier and more efficient.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Henry J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Efficiency in Every Click

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere offers a variety of packages, such as excel advance, browser, recorder, and window, that allow developers to automate business processes that are repetitive and rule-based.

What is your favorite aspect of this product?

Automation Anywhere offers us a browser-based development environment, making it easy to build automation bots for various applications using simple logic. The platform also provides role-based access, which allows developers to create custom roles based on their requirements.

What do you dislike most about this product?

The pricing of the product is slightly higher than the standard market price.

What recommendations would you give to someone considering this product?

Automation Anywhere is the most flexible and user-friendly platform for automating business processes. The cloud-based IDE, which can be accessed through a browser, provides multiple packages containing numerous actions that can be used via drag-and-drop.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Sanket G.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fabulous Product.

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

I am using this software from last 2 years and as per my opinion this software is useful in scaling of the BOT and as well it's features of intelligent document processing and as well it's easy to learn

What is your favorite aspect of this product?

It's easy to learn and having lot of Bot packages available in bot store.

What do you dislike most about this product?

Sometimes there are extension crash issues happening in latest versions and along with that there should be improvement in UI elements automation

What recommendations would you give to someone considering this product?

I am personaly using this software and will definitely will recommend it at any time as automation solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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