Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Central Deployment

86

Code-Free Programming

85

Exception Handling

85

Action Logging

84

Performance Monitoring

83

Concurrent Work

83

Natural Language Processing

83

Real-Time Debugging

83

Distributed Work

82

Sentiment Analysis

82

Optical Character Recognition

81

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Automation Anywhere Reviews

Rohit Kumar G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Overall good prduct, but enhancements are required

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere offers a lot of special features that are absent from other tools. Example: IQ Bot can read invoices, extract relevant data, and process them, even when formats differ across documents.

What is your favorite aspect of this product?

The IQ Bot for AI-driven cognitive automation, which enables the analysis of unstructured data, is my favorite feature of Automation Anywhere.

What do you dislike most about this product?

Although the platform has a lot of power, users who lack technical know-how or appropriate training may find the initial setup, customization, and troubleshooting difficult.

What recommendations would you give to someone considering this product?

To understand sophisticated features like IQ Bot, spend money on certification and training. Use pre-built bots from the Bot Store, and make sure your infrastructure is compatible with its cloud-native features to support scaling.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Olivia K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Wonderful robotic automation tool

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

One of the promising features of this platform is its IQ Bot. It utilizes artificial intelligence and machine learning to align random data to handle complex tasks that are not typical RPA. It makes the process of automation including extraction, analysis, and decision-making an ideal one.

What is your favorite aspect of this product?

It's AI-powered IQ Bot features beyond traditional automation processes. Its automation is applicable not only for repetitive tasks but also plays an important role in enhancing workflow that is normally done by human intelligence. This expands the nature and scope of automation beyond the tradition. All these advanced features make it the first choice in the business sector.

What do you dislike most about this product?

It offers all the advanced features needed for automation at any location or in any way. Though automation is a powerful tool in RPA its automation is still has steep learning. Especially for those, who are beginners in Robotic Process Automation. But this can be overcome by getting basic knowledge.

What recommendations would you give to someone considering this product?

After using this software, I would recommend this to everyone who ever looking to streamline and automate complex repetitive tasks, with the help of advanced technology such as artificial intelligence. It is a flexible and user-friendly platform with robust features like the IQ Bot. It’s a highly efficient tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Abhishek J.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Cost-Effective Automation with Automation Anywhere

Likeliness to Recommend

7 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere offers easy integration for adding unattended RPA bots in bulk, streamlining large-scale automation processes. Its cost-effectiveness is another significant advantage, as it is generally more affordable than competitors like UiPath and Blue Prism, making it an attractive option for businesses looking for scalable and budget-friendly automation solutions.

What is your favorite aspect of this product?

One of your favorite aspects of Automation Anywhere is its strong capture capabilities, especially with platforms like SAP, making it highly efficient for automating tasks within complex enterprise systems.

What do you dislike most about this product?

There isn’t much data or many videos available on free platforms like YouTube for Automation Anywhere. They should really focus on improving their tutorials and sharing best practices on YouTube to help more users understand and utilize the platform effectively.

What recommendations would you give to someone considering this product?

It is economical compare with other giants in RPA industry & it is equally capable to do all the task.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

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