AutomationEdge Customer Reviews 2025 | SoftwareReviews

AutomationEdge

Composite Score

7.9 /10

CX Score

8.3 /10

6 Reviews Write a Review

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What is AutomationEdge?

AutomationEdge is the preferred Robotic Process Automation and IT Automation solution provider. Its highly advanced Intelligent RPA brings together all the essential capabilities required for enterprise automation like Artificial Intelligence, Machine learning, Chatbot, ETL, ready API integrations and IT automation.

Company Details

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AutomationEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutomationEdge?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Role-Based Access

100

Real-Time Debugging

100

Exception Handling

Distributed Work

Central Deployment

Action Logging

Code-Free Programming

Performance Monitoring

User Libraries

Concurrent Work

Process Discovery

Vendor Capability Ratings

Average 78

Ease of IT Administration

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

AutomationEdge Reviews

Alice W.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Innovative Product

Likeliness to Recommend

9 /10

What differentiates AutomationEdge from other similar products?

Unlike some competitors, AutomationEdge blends RPA with AI to handle both routine tasks and complex processes, which is useful for automating repetitive yet critical tasks in financial operations.

What is your favorite aspect of this product?

By automating tasks, the platform can help lower operational costs, which is crucial for optimizing resources in a financial environment.

What do you dislike most about this product?

The lack of specialized features for financial risk management could be a drawback, as it means I might need additional tools to cover specific needs.

What recommendations would you give to someone considering this product?

I’d recommend assessing how well AutomationEdge integrates with existing financial tools and platforms to ensure it complements my current systems.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jeff M.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Exceptional Application for Operations Automation

Likeliness to Recommend

9 /10

What differentiates AutomationEdge from other similar products?

AutomationEdge has an exceptional handling of events, and this guarantees all the business activities with success rate. Furthermore, AutomationEdge has a centralized deployment, and this translates into simpler execution demands.

What is your favorite aspect of this product?

AutomationEdge fairly distributes all the business roles or works, without necessarily overworking or underworking one staff. Furthermore, AutomationEdge is basic, in terms of technicality, therefore, nothing challenging from the program.

What do you dislike most about this product?

I lack the user library in this software, and I would wish to see the developer install this feature, to make the program more concise and smooth.

What recommendations would you give to someone considering this product?

AutomationEdge ensures most of business operations are digital, through successful automation. The program is concrete, and draws enough knowledge to foster business growth.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

AutomationEdge

What is AutomationEdge?

Company Details

Need Assistance?

AutomationEdge Ratings

93 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love AutomationEdge?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Real-Time Debugging Identifying errors in process while bot is working.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Process Discovery Analysis of user interactions with systems and applications to generate a mapping of the workflow.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

AutomationEdge Reviews

Alice W.

Innovative Product

Likeliness to Recommend

Pros

Jeff M.

Exceptional Application for Operations Automation

Likeliness to Recommend

Pros

Feature Ratings

Role-Based Access

Real-Time Debugging

Exception Handling

Distributed Work

Central Deployment

Action Logging

Code-Free Programming

Performance Monitoring

User Libraries

Concurrent Work

Process Discovery

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features