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Auvik Logo Award Winner Product Badge
Auvik

Auvik

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Auvik
8.1 /10

What is Auvik?

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more.

Company Details


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Awards & Recognition

Auvik won the following awards in the Network Monitoring - Enterprise category

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Auvik Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Auvik.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

5
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Auvik?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Network Performance Management

90

Network Configuration Management

88

Network Environment Monitoring

86

Network Analytics

86

Traffic Monitoring

84

Network Reporting

84

Network Quality of Service

82

Network Mapping

82

Operational Dashboard

81

Network Compliance Management

78

Vendor Capability Ratings

Average 82

Ease of Customization

86

Ease of Implementation

85

Ease of IT Administration

84

Ease of Data Integration

84

Quality of Features

83

Breadth of Features

83

Vendor Support

81

Business Value Created

80

Availability and Quality of Training

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Auvik Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2025

Network Uptime and Mapping Must Have

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Saves Time

Cons

  • Commodity Features

Halion A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great product with flexible Pricing

Likeliness to Recommend

9 /10

What differentiates Auvik from other similar products?

Flexible Pricing Model, tons of features

What is your favorite aspect of this product?

easily scalable as we add new clients

What do you dislike most about this product?

the GUI can be a bit messy

What recommendations would you give to someone considering this product?

Great if you have mix of small and big clients

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Generous Negotitation

Ian B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

A Very Reliable Network Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates Auvik from other similar products?

Auvik has a unique way you are able to monitor network resources. It has an easy setup to setup alerts and notifications and allows you to adjust settings and frequencies easily. Their reliability and accurate reporting has been superior to other products tested.

What is your favorite aspect of this product?

We really like how we can use the remote connection to SSH into the switches once we have setup communication with them. The network map has helped us identify connection points and what devices may be having issue. User and permissions setup is done with ease. We are able to ssetp new clients and begin monitoring quickly.

What do you dislike most about this product?

It takes some time for techs to learn all the features and setup of Auvik. There is also a considerable amount of time spent with getting devices to be propely monitored with snmp settings. Support is not as helpful with adding devices that are having issues with communicating to Auvik. A lot of time is spent getting engineers to efficiently use Auvik and all of its tools.

What recommendations would you give to someone considering this product?

Work closely with the sales and support staff during the initial setup and onboarding. Have your techs ask any questions they are concerned about and go through all the KB articles that are available from Auvik. Make sure your engineers are comfortable and effective in being able to administrate the alerts and notifications.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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