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AWeber Logo
Aweber

AWeber

Composite Score
8.5 /10
CX Score
8.7 /10
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AWeber
8.5 /10

What is AWeber?

AWeber develops and runs an opt-in email marketing service used by over 120,000+ small businesses, bloggers and entrepreneurs around the globe. Our web-based tools help businesses grow by staying in touch with customers and prospects through email.

Company Details

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Awards & Recognition

AWeber won the following awards in the Email Marketing category

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AWeber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWeber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWeber?

1% Negative
5% Neutral
94% Positive

Pros

  • Generous Negotitation
  • Client's Interest First
  • Helps Innovate
  • Caring

Feature Ratings

Average 85

Text Messaging

92

Surveys and Polling

90

Auto-Responders

89

Email Delivery

88

Segmentation

87

Campaign Management

86

SPAM Compliance

84

Mobile Optimized

83

Contact Database

83

Email Templates

83

Sales Intelligence & Conversion Rates

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Breadth of Features

88

Ease of Data Integration

88

Availability and Quality of Training

85

Quality of Features

85

Ease of IT Administration

84

Vendor Support

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Business Value Created

82

AWeber Reviews

Jacob W.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Really terrible experience

Likeliness to Recommend

2 /10

What differentiates AWeber from other similar products?

Its a very poor product

What is your favorite aspect of this product?

The system glitched and sent our emails many times to customers, Aweber barely cared and did not make good for their mistake

What do you dislike most about this product?

Their glitchiness and their poor support

What recommendations would you give to someone considering this product?

Dont use them - mailchimp and convertkit are much better alternatives

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Effective Service

Andrea A.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

AWeber - Old school that stills out-class many

Likeliness to Recommend

9 /10

What differentiates AWeber from other similar products?

You can send emails, notifications, push buttons, landing pages to all your customers and you do not have to use and learn all those fancy new-techs. I must say that it is not one of the very popular software now because even in terms of marketing it does the bare minimum, however, it does very well on that bare minimum as well and it is catering the needs of ours in perfect manner.

What is your favorite aspect of this product?

AWeber has been in our company for decades and we are so used to it that we cannot think of any other platform. It is reliable, cost-effective, not so fancy - in tech terms- and almost anyone and everyone can use it without getting help from other people. Our company is working with young as well as old employees and I never heard anyone complaining about it so far.

What do you dislike most about this product?

There are some features that seem quite outdated -especially in the eyes of our newbies- and we have a hard time working on some features because they are quite slow. This can be a good thing for some old people but new ones doesn;t have that much patience.

What recommendations would you give to someone considering this product?

If you are a company that wants equity for all of your employees no matter how old or young they are, this one is a good start. It will cater to your basic needs very professionally and nobody will be left out. Alos, it’s price is so reasonable it will not even affect your pocket.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Caoimhe C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Aweber is very smooth and easy to apply

Likeliness to Recommend

8 /10

What differentiates AWeber from other similar products?

It offers you a 30 day free trial to check things out. Installation observe-up emails collection so that whenever a subscriber enters into your listing they start to get hold of emails from you. Essentially now in case you are tight on budget to psu for touchdown pages software program, on aweber you can create your very own landing web page to gather leads.

What is your favorite aspect of this product?

Aweber presents tremendous e mail deliverability. Emails get into the inboxes. Aweber keeps its platform up to date to consist of gear for engagement in multiple methods that is a large bonus for us in patron courting management. It is a program that allows us to have right interactions with the created touch listing.

What do you dislike most about this product?

Occasionally the device mistakes and you have to sign in again to restart. It really works remarkable upon logging returned in. Now not positive if this is due to the fact, I use Safari most effective on both my computer systems. Chook they upgrade their structures (that is common, because of the speedy changes in era) it now and again turns into hard to discover ways to use the things which might be new. Templates are old-fashioned, muted shades that might do with updating to create alluring and shade advertising cloth. Faults can arise while sending emails, arriving in a unique manner than we idea it would.

What recommendations would you give to someone considering this product?

Their customer service is pinnacle-notch and unbeatable. Their team of workers is properly skilled. Aweber is on the mission to make an impact on businesses. It is very smooth to apply and it has pleasant user interface.

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

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