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Amazon

AWS Backup

Composite Score

8.9 /10

CX Score

9.4 /10

43 Reviews Write a Review

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What is AWS Backup?

AWS Backup is a cost-effective, fully managed, policy-based service that simplifies data protection at scale.

Company Details

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Awards & Recognition

AWS Backup won the following awards in the Backup and Availability category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

Latest Award, 2025

6 Top Rated Capabilities

2 Top Rated Features

2024

AWS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Backup?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

AI tech support

Integration with Other Security Software

Physical Backup for Multiple Platforms

Backup Automation

Backup Monitoring and Reporting

Backup of Cloud Based Data

Virtual Machine Backup

Analytics

Replication for Long Term Storage and Disaster Recovery

FOUR EYES principle

Integration With Storage Arrays

Vendor Capability Ratings

Average 82

Ease of Implementation

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

AWS Backup Reviews

Abhishek M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

superb and reliance

Likeliness to Recommend

3 /10

What differentiates AWS Backup from other similar products?

1. quick backup jobs schedule option 2. view all the backup jobs at one place

What is your favorite aspect of this product?

1. schedule backups for almost all databases, storage and data related services 2. easy to use, delete the backups when not required

What do you dislike most about this product?

1. in archive tier you have to pay for 90 days cost, no other option

What recommendations would you give to someone considering this product?

takes backups often, dashboards and easy access

Pros

Efficient Service
Includes Product Enhancements
Helps Innovate
Continually Improving Product

Kiran G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

AWS Backup is gonna be revolutionary

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

If you're infra is running on AWS cloud, AWS Backup makes a lot of difference, you can schedule backups on almost every AWS services that you run for instance EC2, S3, FSx for lustre, EBS etc. Also you can configure efficient policies in JSON to monitor the activities of all your AWS services in one place, you cannot find these set of features in other Backup software.

What is your favorite aspect of this product?

My favourite aspect of the AWS Backup is it's cross region and cross account backup feature, usually we can take back of the AWS services in the native region where the service is deployed but after introducing AWS Backup, we are able to take the Cross region back as well as cross account backup of our VMs.

What do you dislike most about this product?

Although the features are very good and it's easing the IT overhead of running the backup jobs manually, the service comes with a high price. If the infrastructure is big it's very helpful and worth the price but if the infrastructure is small, it's better to look a other options as well.

What recommendations would you give to someone considering this product?

If you're running you're infrastructure in AWS Cloud, and you're infrastructure is large, go for it without hesitation, it will make your jobs easier and without errors.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Kamran A.

Role: Consultant
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Cloud Architect's Perspective

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

AWS Backup could be automated during the service activation and can be configured to take backup at a desired schedule

What is your favorite aspect of this product?

Its automation technique which reduces the dependencies on human resources

What do you dislike most about this product?

Nothing as such, I am a big fan

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

AWS Backup

What is AWS Backup?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

AWS Backup Ratings

87 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love AWS Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

FOUR EYES principle Require 2 administrators to approve changes

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

AWS Backup Reviews

Abhishek M.

superb and reliance

Likeliness to Recommend

Pros

Kiran G.

AWS Backup is gonna be revolutionary

Likeliness to Recommend

Pros

Kamran A.

Cloud Architect's Perspective

Likeliness to Recommend

Pros

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Feature Ratings

AI tech support

Integration with Other Security Software

Physical Backup for Multiple Platforms

Backup Automation

Backup Monitoring and Reporting

Backup of Cloud Based Data

Virtual Machine Backup

Analytics

Replication for Long Term Storage and Disaster Recovery

FOUR EYES principle

Integration With Storage Arrays

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement