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Amazon

AWS Machine Learning

Composite Score

8.6 /10

CX Score

8.9 /10

67 Reviews Write a Review

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What is AWS Machine Learning?

Amazon Machine Learning is an Amazon Web Services product that allows a developer to discover patterns in end-user data through algorithms, construct mathematical models based on these patterns and then create and implement predictive applications.

Company Details

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Awards & Recognition

AWS Machine Learning won the following awards in the Machine Learning Platforms category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

AWS Machine Learning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Machine Learning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Machine Learning?

0% Negative

5% Neutral

95% Positive

Pros

Continually Improving Product
Respectful
Efficient Service
Effective Service

Feature Ratings

Average 78

Performance and Scalability

Pre-Packaged AI/ML Services

Data Pre-Processing

Data Ingestion

Openness and Flexibility

Algorithm Diversity

Model Tuning

Algorithm Recommendation

Feature Engineering

Data Labeling

Model Training

Vendor Capability Ratings

Average 78

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

AWS Machine Learning Reviews

Micheal S.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Powerful and Scalable

Likeliness to Recommend

9 /10

What differentiates AWS Machine Learning from other similar products?

Its seamless integration with other AWS services, highly scalable infrastructure, and pay-as-you-go pricing make it ideal for businesses handling large-scale AI workloads.

What is your favorite aspect of this product?

Its scalability and deep integration with AWS services, make it easy to train, deploy, and manage ML models efficiently in the cloud.

What do you dislike most about this product?

its steep learning curve and complex pricing, which can be challenging for beginners and difficult to predict for cost management.

What recommendations would you give to someone considering this product?

Start with Amazon SageMaker for a guided experience, leverage AWS free tier for testing, and carefully monitor costs to avoid unexpected charges.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mohit S.

Role: Operations
Industry: Entertainment
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2025

Lots of features and benefits, easy to use

Likeliness to Recommend

10 /10

What differentiates AWS Machine Learning from other similar products?

Easy to use

What is your favorite aspect of this product?

Verity of features

What do you dislike most about this product?

Cost and license

What recommendations would you give to someone considering this product?

Go for it if you want to increase productivity

Pros

Helps Innovate
Saves Time
Respectful
Fair

Yash S.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Powerful and versatile platform but overwhelming

Likeliness to Recommend

7 /10

What differentiates AWS Machine Learning from other similar products?

Seamless integration with AWS compute and storage services (e.g., EC2, Lambda, S3). Supports a range of ML frameworks and tools. AWS offers an extensive range of machine learning solutions, catering to diverse needs. Users only pay for what they use, with options to optimize costs, such as spot instances for training and AWS credits.

What is your favorite aspect of this product?

AWS provides robust security measures, including encryption, IAM policies, and compliance certifications for industries like healthcare, finance, and government. For data governance professional like me, this ensures regulatory compliance and secure handling of sensitive data.

What do you dislike most about this product?

AWS ML services, especially SageMaker, can be overwhelming for newcomers due to the extensive options and configurations. Even with pre-trained AI services, integrating them effectively into applications may require technical expertise. Training large models or running complex workflows can become expensive quickly.

What recommendations would you give to someone considering this product?

AWS ML is powerful but not without its trade-offs. Organizations should assess their needs, technical expertise, and budget constraints to ensure AWS is the right fit. For those new to cloud-based ML or with niche AI requirements, alternative platforms might be more user-friendly or specialized.

Pros

Continually Improving Product
Trustworthy
Helps Innovate
Efficient Service

Cons

Less Productive
Less Reliable
Less Performance Enhancing

AWS Machine Learning

What is AWS Machine Learning?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

AWS Machine Learning Ratings

88 Likeliness to Recommend

94 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love AWS Machine Learning?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Performance and Scalability Systems performance (time) and scalability end-to-end: from data load and processing to model creation and deployment.

Pre-Packaged AI/ML Services Pre-trained models and associated resources, e.g., for forecasting, recommendations, image and video analysis, NLP, voice, etc.

Data Pre-Processing Ability to wrangle or pre-process data to ready it for model training.

Data Ingestion Ability to access data from various sources on-prem and in the cloud and of various type: structured, unstructured, and semi-structured, real-time, etc.

Openness and Flexibility Integration with open-source and 3P resources (languages, frameworks, libraries, etc.)

Algorithm Diversity Provides multiple diverse ready-to-use machine learning algorithms out-of-the-box.

Model Tuning Ability to fine-tune models based on monitoring feedback within the platform.

Algorithm Recommendation Ability to recommend a best ML algorithm to use based on dataset characteristics.

Feature Engineering Ability to extract and build features from raw data.

Data Labeling Ability to annotate/ label data to create a training data set.

Model Training Ability to train a model with a range of data sets that you provide.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

AWS Machine Learning Reviews

Micheal S.

Powerful and Scalable

Likeliness to Recommend

Pros

Mohit S.

Lots of features and benefits, easy to use

Likeliness to Recommend

Pros

Yash S.

Powerful and versatile platform but overwhelming

Likeliness to Recommend

Pros

Cons

Most Popular AWS Machine Learning Comparisons

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Alteryx

1
Since last award

1
Since last award

Feature Ratings

Performance and Scalability

Pre-Packaged AI/ML Services

Data Pre-Processing

Data Ingestion

Openness and Flexibility

Algorithm Diversity

Model Tuning

Algorithm Recommendation

Feature Engineering

Data Labeling

Model Training

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training