


What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Performance Enhancing
- Saves Time
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Monitoring
Cloud Monitoring
Access Rights Management
Capacity Management
Applications Monitoring
Centralized Dashboard
Network Mapping
Patching Automation
Server Performance Monitoring
Deployment Model
Automated Remediation
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
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AWS Systems Manager Reviews

Raviraj S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Powerful Systems manager
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager offers a comprehensive set of features, including systems and application inventory, patch management, parameter store for secure storage of configuration data, automation workflows, and session manager for secure remote access to instances.
What is your favorite aspect of this product?
The patch management capabilities of AWS Systems Manager enable users to automate the process of patching instances across their AWS environment, improving security and compliance.
What do you dislike most about this product?
AWS Systems Manager provides a wide range of features and capabilities, which can make it complex to set up and configure, especially for users new to the AWS ecosystem.
What recommendations would you give to someone considering this product?
While AWS Systems Manager provides some capabilities for managing hybrid environments and on-premises resources, it may not be as comprehensive or seamless for non-AWS environments compared to other third-party solutions.
Pros
- Reliable
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Cons
- Less Effective Service
- Vendor's Interest First
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.

José A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Fantastic product
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS the best cloud solution. The way how their services works so fast. The way how you can integrate Infrastructure as code using cloud formation, the serverless solutions such as lambda. Stronger and very fast databases. Replicas around the world with no latency
What is your favorite aspect of this product?
Easy way to use Infrastructure as code, serverless solutions such as lambda, the replicas around the world without latency. Very friendly web interface
What do you dislike most about this product?
is the best solution, nothing to critizie
What recommendations would you give to someone considering this product?
That hire this solution, worth every dollar
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Alexa C.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Drag-and-drop resource channeling tool.
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Used for an internal app base with a vast user base on a scalable project leveraging AWS. It allowed us to use the app to track security issues and monitor widespread network usage to provide prompt upgrades. The AWS NFW was easy to roll out and use, and the online tutorials included comprehensive guidance for various deployment strategies.
What is your favorite aspect of this product?
Offers cross-account protection and centralized, automatic defense against DDoS attacks. Fast verification and easy purchase are made possible by cloud-based technologies. To enhance usage, it can be linked to other AWS services. Robust connectivity to AWS and other cloud services and a fully customizable UI. The documentation for basic and complicated configurations is complete. AWS is easy to install. It naturally fits our infrastructure because we solely rely on AWS, which was also built there.
What do you dislike most about this product?
Some monitoring hooks were more challenging to use than those in previous solutions. Eventually, documentation would occasionally be outdated with the most recent releases. The definition of fine-grained application controls could be more precise when compared to other traditional FW vendor solutions. It would be convenient if more vendors could offer rulesets and layer seven rules for the NFW.
What recommendations would you give to someone considering this product?
According to reports, the AWS network firewall addressed the project. We started to increase security and a few internal technological requirements. Immersion Day and other training provided by AWS help with adoption. We may have found more cost-effective alternatives when we looked at other items, but this one allowed us to do the task quickly and affordably.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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