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What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Integration
Configuration Validation
Cloud Migration
Cloud Analytics and Reporting
Performance Monitoring Management
Capacity Management
Application Release Automation
Orchestration and Workflow Management
Self Service Cloud Services
Automatic Resource Scaling Elasticity
Cloud SLA Management Governance
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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AWS Systems Manager Reviews

Mahammad K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Excellent feature
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Easy integration
What is your favorite aspect of this product?
Connectivity with cloud resources
What do you dislike most about this product?
I don’t have any
What recommendations would you give to someone considering this product?
Free of cost service
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Roxana S.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2024
"A fantastic Systems Manager."
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Through AWS System manager, we have been able to copy processes as part of the normal update process and it is very easy to copy the files and doesn't even require SSH access to the instances.
What is your favorite aspect of this product?
Coupled with the RunCommand to send common commands to multiple servers I have reduced hours of work to minutes.
What do you dislike most about this product?
It can be hard to debug issues at times.
What recommendations would you give to someone considering this product?
I highly recommend it. You do not have to go into each instance and deploy the configuration file. With one click you set up all instances.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Riya J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use, Fantastic product, very helpful
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Detailed Reporting: You can track and monitor the compliance and operational status of managed instances through detailed reporting and logs. Cost-Efficient: With AWS Systems Manager, you only pay for the specific features you use, making it a cost-effective choice for organizations looking to optimize their operations.
What is your favorite aspect of this product?
Cost-Effective Secure and Audited Customizable
What do you dislike most about this product?
Hybrid Cloud Setup Data Retention
What recommendations would you give to someone considering this product?
Parameter Store Best Practices Security and Compliance
Pros
- Saves Time
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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