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Microsoft Corporation

Azure DevOps

Composite Score

9.0 /10

CX Score

9.3 /10

528 Reviews Write a Review

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What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Data Quadrant Champion

2021

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Security Protects
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Agile Work Management

Automation

Workflow Management

Traceability

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Managed Artifact Repository

Visual Analysis Design

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Test Management

Score 8.9

View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Kelechi Divine O.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2025

All in One Powerhouse, But Not Beginner Friendly

Likeliness to Recommend

8 /10

What differentiates Azure DevOps from other similar products?

It combines project management, code repos, build pipelines, and deployments all in one place, making it a full package for developers.

What is your favorite aspect of this product?

I love how everything planning, coding, building, and deploying is connected in one platform.

What do you dislike most about this product?

It can feel overwhelming and a bit confusing for beginners.

What recommendations would you give to someone considering this product?

Take time to learn each service one step at a time instead of trying to use everything at once.

Pros

Performance Enhancing
Efficient Service
Respectful
Client's Interest First

Nwoye M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Robust and Reliable, but Needs a UI Refresh.

Likeliness to Recommend

9 /10

What differentiates Azure DevOps from other similar products?

Deep Integration with Microsoft Ecosystem: Seamlessly integrates with other Microsoft products like Azure, GitHub, Visual Studio, and Microsoft Teams. All-in-One Platform: Combines boards (agile project management), repos (source control), pipelines (CI/CD), test plans, and artifacts in one platform—reducing the need for multiple tools. Flexible Deployment Options: Offers both a cloud-hosted solution and an on-premises version (Azure DevOps Server), which is ideal for enterprises with specific compliance or hosting needs.

What is your favorite aspect of this product?

My favorite aspect of Azure DevOps is its robust CI/CD pipeline automation. The Pipelines feature is incredibly powerful and supports YAML-based configurations, allowing for reusable, version-controlled deployment workflows. It streamlines the entire build, test, and release process—helping teams deploy faster with confidence. Plus, its integration with cloud providers (especially Azure) makes deploying to various environments seamless and efficient.

What do you dislike most about this product?

What I dislike most about Azure DevOps is that its user interface can feel overwhelming and unintuitive, especially for new users. Navigation between different services like Repos, Pipelines, Boards, and Artifacts isn’t always seamless, and some settings are buried or inconsistent across projects. It has a steep learning curve, and onboarding team members who are unfamiliar with it can take time. A more modern, streamlined UI and improved UX would go a long way.

What recommendations would you give to someone considering this product?

Invest time in training – Azure DevOps is a powerful, all-in-one tool, but it comes with a learning curve. Take advantage of Microsoft’s documentation, tutorials, and community forums. Start small and scale – Begin by integrating one feature (e.g., Boards or Pipelines), and gradually expand usage across your development lifecycle. Leverage integrations – Azure DevOps integrates well with tools like GitHub, Slack, Teams, and many others. Take advantage of these to enhance your workflow. Standardize your process – Use templates for pipelines and work items to enforce consistency across teams.

Pros

Trustworthy
Effective Service
Inspires Innovation
Caring

Chinwendu O.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Azure DevOps is best for microsoft-centric teams.

Likeliness to Recommend

8 /10

What differentiates Azure DevOps from other similar products?

Its tight integration and Microsoft ecosystem.

What is your favorite aspect of this product?

I love the end-to-end project management and DevOps lifecycle integration in a single platform.

What do you dislike most about this product?

Its UI is outdated which makes it feel less intuitive.

What recommendations would you give to someone considering this product?

If your team needs an all-in-one DevOps solution, Azure DevOps is definitely your go-to.

Pros

Helps Innovate
Enables Productivity
Altruistic
Generous Negotitation

Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Azure DevOps Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Azure DevOps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Test Management

Azure DevOps Reviews

Kelechi Divine O.

All in One Powerhouse, But Not Beginner Friendly

Likeliness to Recommend

Pros

Nwoye M.

Robust and Reliable, but Needs a UI Refresh.

Likeliness to Recommend

Pros

Chinwendu O.

Azure DevOps is best for microsoft-centric teams.

Likeliness to Recommend

Pros

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Feature Ratings

Agile Work Management

Automation

Workflow Management

Traceability

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Managed Artifact Repository

Visual Analysis Design

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support