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Microsoft Corporation

Azure DevOps

Composite Score

9.0 /10

CX Score

9.3 /10

528 Reviews Write a Review

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What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Data Quadrant Champion

2021

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Security Protects
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Agile Work Management

Automation

Workflow Management

Traceability

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Managed Artifact Repository

Visual Analysis Design

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Test Management

Score 8.9

View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Aarti Sandeep A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Awesome product, one of the best in the market!

Likeliness to Recommend

8 /10

What differentiates Azure DevOps from other similar products?

What sets Azure DevOps apart from the other similar products in the market is the fact that it provides the users a complete suite of tools that cover planning, development, testing, delivery, and monitoring. This is very useful, since a wide array of tools and techniques are covered on one single platform, so you don't need to work with multiple other applications for different things. This end-to-end approach by Azure DevOps therefore makes the ALM easier since it reduces the need to integrate multiple disjointed tools.

What is your favorite aspect of this product?

My favorite aspect of Azure DevOps is how seamlessly it integrated with the other Microsoft tools, and makes working on projects a lot easier and smooth. The smooth integration of Azure DevOps with Microsoft Visual Studio is very crucial to development projects and increases team productivity substantially. Along with this the CI/CD pipelines of Azure DevOps are robust and have automated build, test, and deployment workflows.

What do you dislike most about this product?

This is a great product, but it also has a steep learning curve. This is especially true for users and teams who are not familiar with the Microsoft products and development tools. If you are looking to customize workflows, it might take some time as it has some complexity to it, which can be resolved by undergoing proper training on the software.

What recommendations would you give to someone considering this product?

For someone considering to get Azure DevOps, I would strongly recommend to undergo some training on the product to ensure that you are well prepared for the application and your team can fully utilize the product's potential. This is very important, since there is a steep learning curve associated with the product, and therefore trainings will ensure you are able to utilize the wide array of features Azure DevOps has to offer.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Petr H.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

All in one platform for end to end app development

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Azure devops is an all in one platform and combines Jira, Github and CI tool all in one. It’s easy to use and very reliable platform

What is your favorite aspect of this product?

I like that there is one environment where we can achieve all we need to plan and develop our applications

What do you dislike most about this product?

Support is not the best as all tickets ends up with tier 1 support and it takes long time to get an expert help

What recommendations would you give to someone considering this product?

If you are in Azure cloud, Azure devops should be your next purchase

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Effective Service
Slower Product Innovation
Less Efficient Service

Maria A.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Amazing DevOps Tool

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

This platform has fantastic features for managing Git Repositories for source code and deployment pipelines for CI/CD

What is your favorite aspect of this product?

It makes it super easy to create build and deploy pipelines

What do you dislike most about this product?

As with everything, there are advantages and disadvantages. However, I didn't find many drawbacks to this tool. Because of the tool's broad functionality and capabilities, it takes some time for a newcomer to comprehend it.

What recommendations would you give to someone considering this product?

It works great for CI/CD. It serves well as a code repository, and its connection with Visual Studio and Visual Studio Code allows you to work naturally from these tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Azure DevOps Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Azure DevOps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Test Management

Azure DevOps Reviews

Aarti Sandeep A.

Awesome product, one of the best in the market!

Likeliness to Recommend

Pros

Petr H.

All in one platform for end to end app development

Likeliness to Recommend

Pros

Cons

Maria A.

Amazing DevOps Tool

Likeliness to Recommend

Pros

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Feature Ratings

Agile Work Management

Automation

Workflow Management

Traceability

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Managed Artifact Repository

Visual Analysis Design

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support