Microsoft Corporation

Azure DevOps

Composite Score

9.0 /10

CX Score

9.3 /10

513 Reviews Write a Review

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What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Data Quadrant Champion

2021

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative

3% Neutral

95% Positive

Pros

Security Protects
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Agile Work Management

Automation

Traceability

Workflow Management

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Visual Analysis Design

Managed Artifact Repository

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Also Featured in...

Test Management

Score 8.9

View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Eva R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Far superior to GitHub project and epics.

Likeliness to Recommend

9 /10

What differentiates Azure DevOps from other similar products?

Super smooth and robustness with backlog management, sprint planning and work item tracking.

What is your favorite aspect of this product?

It's exquisitely support multi-repo builds.

What do you dislike most about this product?

Complex to learn.

What recommendations would you give to someone considering this product?

It's absolutely epic with test runner with explanatory testing to manual testing and bugs capturing in real time.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Keisha R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A Solid CI/CD Tool That Feels a Bit Clunky

Likeliness to Recommend

9 /10

What differentiates Azure DevOps from other similar products?

Azure DevOps is a well-rounded tool for version control, CI/CD, and project tracking

What is your favorite aspect of this product?

The integration with Microsoft’s ecosystem makes it a go-to choice for teams using Azure, and the pipelines are highly customizable, which is great for automating deployments efficiently.

What do you dislike most about this product?

Some tasks that should be simple—like managing access permissions—require too many steps.

What recommendations would you give to someone considering this product?

Azure DevOps is a great fit. But if your stack includes a mix of different cloud providers and third-party tools, you might find yourself wrestling with integrations.

Pros

Fair
Friendly Negotiation
Helps Innovate
Reliable

Govan c.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Powerful features, but can be complex and costly

Likeliness to Recommend

10 /10

What differentiates Azure DevOps from other similar products?

Azure stands out due to its seamless integration with Microsoft tools, strong hybrid cloud capabilities, enterprise-grade support, and developer-focused services like Azure DevOps. It also offers a global reach with extensive data center availability.

What is your favorite aspect of this product?

I don't have personal preferences, but a standout feature of Azure is its hybrid cloud capabilities, which allow businesses to seamlessly integrate on-premises infrastructure with cloud services. This flexibility is especially valuable for enterprises with complex, legacy systems that need to maintain some operations locally while moving others to the cloud.

What do you dislike most about this product?

One common downside of Azure is its complex pricing structure, which can be difficult to navigate. The costs can quickly add up depending on the services used, such as storage, compute, and network resources. Additionally, predicting and managing expenses can be challenging for users unfamiliar with cloud billing.

What recommendations would you give to someone considering this product?

If you're considering Azure, here are a few recommendations: 1. Evaluate Your Existing Infrastructure: Azure works best if you're already using Microsoft products (Windows Server, Office 365, etc.). Take advantage of these integrations for a smoother transition. 2. Understand the Pricing: Carefully review Azure's pricing models and estimate costs using the Azure Pricing Calculator. Keep track of resource usage to avoid unexpected charges. 3. Start Small and Scale: Begin with a limited set of services to test the platform’s capabilities. Azure’s scalability allows you to expand as needed.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Azure DevOps

What is Azure DevOps?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Azure DevOps Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Azure DevOps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Test Management

Azure DevOps Reviews

Eva R.

Far superior to GitHub project and epics.

Likeliness to Recommend

Pros

Keisha R.

A Solid CI/CD Tool That Feels a Bit Clunky

Likeliness to Recommend

Pros

Govan c.

Powerful features, but can be complex and costly

Likeliness to Recommend

Pros

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Feature Ratings

Agile Work Management

Automation

Traceability

Workflow Management

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Visual Analysis Design

Managed Artifact Repository

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support