Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Azure Virtual Desktop
8.2 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

2% Negative
0% Neutral
98% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 81

Secure Connectivity

87

Desktop Environment

85

Bulk Patching and Updates

82

Multi Tenant Architecture

81

Desktop Management

80

Device Support

79

Outsourced Backend Administration

76

Per Unit Time Pricing

74

Vendor Capability Ratings

Average 79

Business Value Created

81

Quality of Features

81

Vendor Support

81

Ease of Customization

80

Usability and Intuitiveness

79

Ease of IT Administration

79

Breadth of Features

78

Availability and Quality of Training

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Azure Virtual Desktop Reviews

Samuel A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

A Powerful, Scalable Solution with Room for Growth

Likeliness to Recommend

7 /10

What differentiates Azure Virtual Desktop from other similar products?

Azure Virtual Desktop stands out due to its seamless integration with Microsoft 365, offering a familiar and efficient user experience.

What is your favorite aspect of this product?

My favorite aspect of Azure Virtual Desktop is its seamless integration with Microsoft 365. This creates a smooth, familiar experience for users, allowing them to access tools like Teams, Word, and Excel without any hassle, regardless of where they are working.

What do you dislike most about this product?

What I dislike most about Azure Virtual Desktop is how tricky the setup can be. If you're not already familiar with Azure, getting everything up and running can feel a bit overwhelming.

What recommendations would you give to someone considering this product?

If you're considering Azure Virtual Desktop, I’d recommend making sure you’re comfortable with the Azure ecosystem, as the setup can be complex. It’s a great choice if your team already uses Microsoft 365, since the integration is seamless. Be ready to invest time in learning how to manage and scale it effectively.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Fair

Ocheme S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

overview of Azure Virtual Desktop

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

Azure Virtual Desktop (AVD) stands out from other similar products due to its unique features and benefits especially the Integration with Microsoft Ecosystem

What is your favorite aspect of this product?

- Scalability and flexibility - Integration with Microsoft ecosystem - Cost-effective usage-based pricing - Robust security features - Multi-session support - Seamless user experience - Easy deployment and management

What do you dislike most about this product?

- Complexity in setup and configuration - Limited control over underlying infrastructure - Dependence on internet connectivity - Potential performance issues with high-latency applications - Limited support for certain applications or platforms - Cost and pricing model can be complex to understand - Limited customization options for virtual desktops

What recommendations would you give to someone considering this product?

- Evaluate your organization's specific needs and requirements - Assess the total cost of ownership and potential ROI - Research and compare features with other similar products - Plan for scalability and growth - Consider integration with existing infrastructure and applications - Test and evaluate the product before full deployment - Develop a clear understanding of security and compliance requirements - Provide training and support for users and administrators

Pros

  • Enables Productivity
  • Acts with Integrity
  • Appreciates Incumbent Status
  • Helps Innovate

Ose U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Great Desktop Infrastructure solution!!

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

AVD is the only solution that allows multiple users to share a single Windows 10/11 VM while maintaining separate sessions.

What is your favorite aspect of this product?

I think i love its auto scaling feature that allows you to allocate resources, This can serve to shutown unused virtual machines to reduce costs

What do you dislike most about this product?

This might sound generic but i dislike the costing, because this is based on the comoute and storage option of the Azure Virtual MAchine used to set it up.

What recommendations would you give to someone considering this product?

I would say you should have a good understanding of your workload and plan properly for cost optimization before deployment. You can also take advantage of Microsoft 365 offering that is integrated with it to enhance your productivity.

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Unique Features

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