Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Azure Virtual Desktop
8.2 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 81

Secure Connectivity

87

Desktop Environment

85

Multi Tenant Architecture

81

Bulk Patching and Updates

81

Desktop Management

81

Device Support

79

Outsourced Backend Administration

76

Per Unit Time Pricing

75

Vendor Capability Ratings

Average 79

Quality of Features

82

Business Value Created

81

Vendor Support

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of IT Administration

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of Data Integration

78

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Azure Virtual Desktop Reviews

Joseph J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Excellent product!

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Big company support

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Catherine E.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Great customer service, not enough innovation

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Reliability and customer support

What is your favorite aspect of this product?

Reliability and customer service

What do you dislike most about this product?

Innovations and new products

What recommendations would you give to someone considering this product?

Do your research of all programs available

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First

Andrew L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Questions are occasionally confusing, and/or vague

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

Familiarity to users

What is your favorite aspect of this product?

Backups are automatic

What do you dislike most about this product?

Speed of service during high traffic periods

What recommendations would you give to someone considering this product?

Use inexpensive hardware, and get a fast isp connection

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Security Protects

Cons

  • Less Generous
  • Commodity Features
  • Less Caring

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