What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Benefits Administration category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Benefits Administration

87

Self Service Portal

84

User and Enrollment Management

83

Payroll Integration

83

Contributions and Payment Tracking

82

Archiving and Reporting

80

Regulatory Compliance

80

Claims Management

80

Provider Management

79

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

85

Ease of IT Administration

84

Vendor Support

84

Quality of Features

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

80

BambooHR Reviews

Axelle B.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Reliable HRIS with quick report generation

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

We can monitor the progress of each division and the chances available to aid with staff retention thanks to the time tracking on projects and the many reports. The employee's and my personal details are easily accessible, making the onboarding process quick and painless. Benefits monitoring is a nice extra, too.

What is your favorite aspect of this product?

I think the performance evaluation system is fantastic. My company's previous system was cumbersome and time-consuming in comparison to this one. In addition to being straightforward and uncomplicated, it's also quite user-friendly.

What do you dislike most about this product?

They have a poor payroll system. Complexity of any kind renders it useless. Their sales staff guaranteed success. They provide zero assistance to their customers. We've wasted three months creating a solution that's no better than the industry standard for payroll and time tracking.

What recommendations would you give to someone considering this product?

Nothing gets scattered about. In the past, information was scattered over multiple locations and mediums, making it difficult to retrieve when needed. Everything I might need is in one convenient location now.

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

Helen W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Absolutely adore the simplicity of BambooHR.

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

With that said, my time spent with BambooHR has been overwhelmingly good. For the most part of my time working in human resources, I have relied on this platform exclusively.

What is your favorite aspect of this product?

The ability to view an employee's expected return from leave right on their profile page is one of my favorite features of BambooHR. Having the ability to specify and accurately monitor mandatory training elements is another plus (separately from the non-required ones). The same holds true for a high school diploma or equivalent and a valid driver's license. Managers value the snapshot view because it shows them who an employee previously reported to and where they have progressed across the organization.

What do you dislike most about this product?

Really, I can't think of a single drawback to using BambooHR. However, I do wish there was a little more functionality in terms of tracking training, such as allowing staff to designate training as complete.

What recommendations would you give to someone considering this product?

It's a fantastic platform made with the intention of assisting any organization, no matter how big or little, and it's a perfect fit for a business that wants to speed up and enhance its human resources management. It will introduce automation, guaranteeing flawless and constantly-improved record-keeping and operations across the board. It's a good fit for places where businesses want to set up an application tracking system, which will help you find and keep the best employees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brittany W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Exceptional Human Resources Management Software

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

Before implementing BambooHR, we lacked a reliable repository for all of our records. Our problem was effectively resolved by BambooHR, and now upper management can view all employees in a matter of seconds. It has helped us in terms of exposure and accessibility, which is especially important given that we are a multinational corporation based in a faraway location.

What is your favorite aspect of this product?

Although no HRIS can offer every conceivable feature, Bamboo HR comes pretty close, and the company is constantly working to improve their offerings. The interface is both straightforward and aesthetically pleasing, making the platform a pleasure to use. I believe the intuitive interface will encourage stakeholder adoption across the company. Even their customer service is quick and helpful. The employees at Bamboo HR always sound happy and positive in their correspondence, suggesting that they take pride in their work.

What do you dislike most about this product?

Since it's designed to be universally applicable, there aren't many options for personalization. The reporting is useful, but there aren't a ton of data points that can be turned into real objectives. Unfortunately, the mobile app only has a fraction of the features of the browser. Dsesk-job employees can appreciate the browser platform for its superior usability. Because of the app's limited functionality, it has been more challenging to gain the support of warehouse workers.

What recommendations would you give to someone considering this product?

A little over four years into my time with BambooHR, I can say without hesitation that it has been a pleasure. As far as software goes, it's the easiest thing I've ever used. I really like the option that gives workers the freedom to enter their information, verify it with a signature, make edits, and then save the results. In addition to the location where open positions are displayed to users, I'd highlight aspects of BambooHR that enhance my productivity and satisfaction.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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