What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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Awards & Recognition

BambooHR won the following awards in the Workforce Management - Midmarket category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

4% Negative
2% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Efficient Service

Feature Ratings

Average 82

Workforce Scheduling

84

Workforce Planning and Forecasting

84

Absence Management

84

Time Capture

84

Attendance Management and Policies

83

Workforce Dashboards and Reporting

82

Time Capture Physical

82

Labor Costing and Splitting

82

Shift Management

81

Staffing

81

Rate Policies

78

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Ease of IT Administration

82

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Ease of Customization

80

BambooHR Reviews

Krista R.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features are magnificent, but too complex

Likeliness to Recommend

7 /10

What differentiates BambooHR from other similar products?

We chose it because focus on the employee experience was evident. For example, the self-service portal empowered our retail staff to manage their information effortlessly.

What is your favorite aspect of this product?

Not a surprise to have the employee self-service portal become the heart of our HR processes. Staff could request time off, access important documents, and update personal information without needing direct HR intervention, freeing up our team's time

What do you dislike most about this product?

Impossible to understand the reports algorithm.

What recommendations would you give to someone considering this product?

It is a great investment, try it.

Pros

  • Respectful
  • Acts with Integrity
  • Continually Improving Product
  • Reliable

Gloria N.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

BambooHR is a wonderful platform for your HRIS sys

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

Their Customer Service agents have had the proper training to handle calls and they have the knowledge to troubleshoot.

What is your favorite aspect of this product?

You can semi customize it if needed , also it works!

What do you dislike most about this product?

The cost is a little pricey per month. I wish they would work with larger customers as they grow and adjust their pricing.

What recommendations would you give to someone considering this product?

I would tell them that they will not get a better platfor for HRIS and better customer service from another company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ram A.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The best cost-effective HCM for SMB

Likeliness to Recommend

8 /10

What differentiates BambooHR from other similar products?

BambooHR is very easy to implement when comparing to other HCM systems. BambooHR also offer a very large marketplace for additional solutions as needed.

What is your favorite aspect of this product?

BamobooHR delivers an intuitive and easy-to-use platform for our end users. From the admin side - we have a lot of automation with other systems, saving us a lot of daily working hours.

What do you dislike most about this product?

Customization can be done only by the support team. Syaytem admin can't add fields. Compensation is not hidden and visible when scrolling on the user profile without a log to indicate that the salary was viewed.

What recommendations would you give to someone considering this product?

When considering BambooHR, it's very important to map the other tool that should integrate with BamobooHR and verify that the current company's HR and IT systems can work with BambooHR.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Caring

Cons

  • Commodity Features
  • Security Frustrates

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