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What is BambooHR?
BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BambooHR?
Pros
- Reliable
- Trustworthy
- Caring
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Development Planning
Performance Reviews
Employee Recognition
Integration Capabilities
Reporting and Analytics
Employee Engagement
Goal Setting and Tracking (Goal Management)
Feedback Models
Dashboard
Check-Ins/1-on-1s
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Applicant Tracking Systems - Enterprise
Score 8.7
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Human Capital Management - Midmarket
Score 8.7
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Payroll
Score 8.4
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Talent Management
Score 8.2
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Benefits Administration
Score 8.2
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Workforce Management - Midmarket
Score 8.1
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Employee Benefits Support
Score 7.9
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BambooHR Reviews
Michelle J.
- Role: Human Resources
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Sep 2023
Great product!
Likeliness to Recommend
What differentiates BambooHR from other similar products?
Bamboo has its own unique design which is nice
What is your favorite aspect of this product?
Design and feel of the software
What do you dislike most about this product?
The implementation was a bit difficult
What recommendations would you give to someone considering this product?
Very good and easy to learn and use
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

Yvonne R.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Aug 2023
Optimizing HR Operations on a Global Scale
Likeliness to Recommend
What differentiates BambooHR from other similar products?
BambooHR remains competitive in the face of shifts by continuously innovating. They regularly update areas such, as compliance, integrations and admin controls. Unlike competitors who prioritize stability over agility BambooHR understands the importance of staying adaptable and up, to date in todays changing business landscape
What is your favorite aspect of this product?
With the help of BambooHR we can leverage analytics and benchmarking data extracted from employee records to enhance aspects such, as organizational charts and learning paths. We gain insights into areas with turnover rates or underrepresented demographics, which guide us in making strategic decisions to foster engagement and cultivate a thriving culture especially as our workforce increasingly embraces remote work. Accessible, to administrators and leaders these data driven best practices empower us to make decisions effortlessly
What do you dislike most about this product?
Setting up workflows, forms and shared templates and gaining approval, from offices requires dedicated attention, effective change management and support from leaders. It's important to recognize that not all remote cultures will readily adopt procedures, which can affect the success of implementation. Companies should invest in communication and comprehensive training for administrators for coordinating changes, across different languages and regions
What recommendations would you give to someone considering this product?
Begin with the trial to evaluate how well the integrations work with your payroll, document sharing and other essential systems. This will help guarantee an uninterrupted flow of data
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Ododoola O.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
BambooHR: A User-Friendly HR Solution
Likeliness to Recommend
What differentiates BambooHR from other similar products?
BambooHR stands out by offering an easy-to-use, all-in-one HR platform tailored for small to mid-sized businesses. It emphasizes a strong employee experience, responsive customer support, and seamless integrations. Its intuitive interface, focus on core HR features like onboarding and performance management, and transparent pricing further differentiate it from competitors.
What is your favorite aspect of this product?
One standout aspect of BambooHR is its user-friendly interface—it’s clean, intuitive, and easy for both HR teams and employees to navigate. This makes everyday HR tasks like onboarding, time-off tracking, and performance reviews smooth and accessible, even for non-HR professionals. It significantly reduces the learning curve, which is a major plus for small businesses without a dedicated HR department.
What do you dislike most about this product?
The main drawback of BambooHR is that some advanced features are either limited or require add-ons—especially payroll (which is only available in the U.S.) and benefits administration. Compared to all-in-one platforms like Gusto or Zenefits, which offer more robust built-in payroll and benefits tools, BambooHR may feel less complete if you need comprehensive HR and finance coverage in one place.
What recommendations would you give to someone considering this product?
Here are a few key recommendations for someone considering BambooHR: Assess Your Company Size and Needs: BambooHR is ideal for small to mid-sized businesses. If you're a larger organization or have complex compliance/payroll needs, consider whether the feature set is sufficient. Take Advantage of the Free Trial/Demo: The interface is one of BambooHR’s biggest strengths, so experiencing it firsthand will help you determine if it fits your workflow. Review Add-On Costs: Some features like payroll, performance management, and time tracking may come at an additional cost. Clarify what’s included in your package.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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