What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Client Friendly Policies

Feature Ratings

Average 83

Development Planning

87

Performance Reviews

85

Employee Recognition

85

Integration Capabilities

85

Reporting and Analytics

85

Employee Engagement

85

Goal Setting and Tracking (Goal Management)

83

Feedback Models

82

Dashboard

81

Check-Ins/1-on-1s

81

Vendor Capability Ratings

Average 83

Vendor Support

86

Ease of Implementation

85

Business Value Created

85

Ease of IT Administration

85

Ease of Data Integration

85

Ease of Customization

84

Quality of Features

84

Availability and Quality of Training

82

Usability and Intuitiveness

80

Breadth of Features

79

Product Strategy and Rate of Improvement

76

BambooHR Reviews

Michelle J.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product!

Likeliness to Recommend

8 /10

What differentiates BambooHR from other similar products?

Bamboo has its own unique design which is nice

What is your favorite aspect of this product?

Design and feel of the software

What do you dislike most about this product?

The implementation was a bit difficult

What recommendations would you give to someone considering this product?

Very good and easy to learn and use

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

Yvonne R.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Optimizing HR Operations on a Global Scale

Likeliness to Recommend

10 /10

What differentiates BambooHR from other similar products?

BambooHR remains competitive in the face of shifts by continuously innovating. They regularly update areas such, as compliance, integrations and admin controls. Unlike competitors who prioritize stability over agility BambooHR understands the importance of staying adaptable and up, to date in todays changing business landscape

What is your favorite aspect of this product?

With the help of BambooHR we can leverage analytics and benchmarking data extracted from employee records to enhance aspects such, as organizational charts and learning paths. We gain insights into areas with turnover rates or underrepresented demographics, which guide us in making strategic decisions to foster engagement and cultivate a thriving culture especially as our workforce increasingly embraces remote work. Accessible, to administrators and leaders these data driven best practices empower us to make decisions effortlessly

What do you dislike most about this product?

Setting up workflows, forms and shared templates and gaining approval, from offices requires dedicated attention, effective change management and support from leaders. It's important to recognize that not all remote cultures will readily adopt procedures, which can affect the success of implementation. Companies should invest in communication and comprehensive training for administrators for coordinating changes, across different languages and regions

What recommendations would you give to someone considering this product?

Begin with the trial to evaluate how well the integrations work with your payroll, document sharing and other essential systems. This will help guarantee an uninterrupted flow of data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ododoola O.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

BambooHR: A User-Friendly HR Solution

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR stands out by offering an easy-to-use, all-in-one HR platform tailored for small to mid-sized businesses. It emphasizes a strong employee experience, responsive customer support, and seamless integrations. Its intuitive interface, focus on core HR features like onboarding and performance management, and transparent pricing further differentiate it from competitors.

What is your favorite aspect of this product?

One standout aspect of BambooHR is its user-friendly interface—it’s clean, intuitive, and easy for both HR teams and employees to navigate. This makes everyday HR tasks like onboarding, time-off tracking, and performance reviews smooth and accessible, even for non-HR professionals. It significantly reduces the learning curve, which is a major plus for small businesses without a dedicated HR department.

What do you dislike most about this product?

The main drawback of BambooHR is that some advanced features are either limited or require add-ons—especially payroll (which is only available in the U.S.) and benefits administration. Compared to all-in-one platforms like Gusto or Zenefits, which offer more robust built-in payroll and benefits tools, BambooHR may feel less complete if you need comprehensive HR and finance coverage in one place.

What recommendations would you give to someone considering this product?

Here are a few key recommendations for someone considering BambooHR: Assess Your Company Size and Needs: BambooHR is ideal for small to mid-sized businesses. If you're a larger organization or have complex compliance/payroll needs, consider whether the feature set is sufficient. Take Advantage of the Free Trial/Demo: The interface is one of BambooHR’s biggest strengths, so experiencing it firsthand will help you determine if it fits your workflow. Review Add-On Costs: Some features like payroll, performance management, and time tracking may come at an additional cost. Clarify what’s included in your package.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy