What is BambooHR?

BambooHR is an online HR software that collects and organizes all the information you gather throughout the employee life cycle, and then helps you use it to achieve great things. Whether you are hiring, onboarding, preparing compensation, or building culture, BambooHR gives you the time and insights to focus on your most important asset - your people. BambooHR is a complete HR platform that brings all your employee, payroll, time, and benefit information together in one place, giving you the data accuracy, security, and coordination.

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

3% Negative
0% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Client Friendly Policies

Feature Ratings

Average 85

Development Planning

88

Performance Reviews

87

Employee Recognition

86

Reporting and Analytics

86

Employee Engagement

86

Integration Capabilities

85

Goal Setting and Tracking (Goal Management)

84

Feedback Models

84

Dashboard

83

Check-Ins/1-on-1s

82

Vendor Capability Ratings

Average 84

Vendor Support

87

Ease of Implementation

87

Business Value Created

87

Ease of Data Integration

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Availability and Quality of Training

82

Usability and Intuitiveness

81

Breadth of Features

81

Product Strategy and Rate of Improvement

78

BambooHR Reviews

Ododoola O.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

BambooHR: A User-Friendly HR Solution

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR stands out by offering an easy-to-use, all-in-one HR platform tailored for small to mid-sized businesses. It emphasizes a strong employee experience, responsive customer support, and seamless integrations. Its intuitive interface, focus on core HR features like onboarding and performance management, and transparent pricing further differentiate it from competitors.

What is your favorite aspect of this product?

One standout aspect of BambooHR is its user-friendly interface—it’s clean, intuitive, and easy for both HR teams and employees to navigate. This makes everyday HR tasks like onboarding, time-off tracking, and performance reviews smooth and accessible, even for non-HR professionals. It significantly reduces the learning curve, which is a major plus for small businesses without a dedicated HR department.

What do you dislike most about this product?

The main drawback of BambooHR is that some advanced features are either limited or require add-ons—especially payroll (which is only available in the U.S.) and benefits administration. Compared to all-in-one platforms like Gusto or Zenefits, which offer more robust built-in payroll and benefits tools, BambooHR may feel less complete if you need comprehensive HR and finance coverage in one place.

What recommendations would you give to someone considering this product?

Here are a few key recommendations for someone considering BambooHR: Assess Your Company Size and Needs: BambooHR is ideal for small to mid-sized businesses. If you're a larger organization or have complex compliance/payroll needs, consider whether the feature set is sufficient. Take Advantage of the Free Trial/Demo: The interface is one of BambooHR’s biggest strengths, so experiencing it firsthand will help you determine if it fits your workflow. Review Add-On Costs: Some features like payroll, performance management, and time tracking may come at an additional cost. Clarify what’s included in your package.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tamika M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Platform to find better talents and employees.

Likeliness to Recommend

9 /10

What differentiates BambooHR from other similar products?

BambooHR is a platform that not only allows you to manage a company's current employees as well as its competitors, but also offers a wide variety of service ranging from talent search to a time tracking system, payroll and management of tutoring material for current employees. In addition, it offers a better search for talent in a more specific way than other platforms, with Bamboo you can find talent with a much more complete search engine that helps you get the best candidate for any area, be it marketing, sales or another area of your company.

What is your favorite aspect of this product?

I love the work hours tracking system, this is essential since the platform automatically detects the time an employee has entered and the time they have left their office, this helps us to account for the total work hours without having to do it manually, in addition, the Payroll system is quite complete, it allows you to make payroll payments online in a very simple way and making any type of deduction from the total payment that corresponds to the employees. The employee management system allows for adding tutoring material to improve the knowledge and performance of currenty employees its is very helpful to improve employee capacity.

What do you dislike most about this product?

We haven't experienced any failures in the employee management, talent management and workforce management functions that BambooHR has provided us with, it has performed very well in my company.

What recommendations would you give to someone considering this product?

My main recommendation is that people who are considering using Bamboo, fully connect this platform and integrate it with all the task and project development services and many other platforms that are used in the work environment, in this way the platform will be more accurate in measuring work performance and will be able to improve the workforce in an automated way.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Krista R.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features are magnificent, but too complex

Likeliness to Recommend

7 /10

What differentiates BambooHR from other similar products?

We chose it because focus on the employee experience was evident. For example, the self-service portal empowered our retail staff to manage their information effortlessly.

What is your favorite aspect of this product?

Not a surprise to have the employee self-service portal become the heart of our HR processes. Staff could request time off, access important documents, and update personal information without needing direct HR intervention, freeing up our team's time

What do you dislike most about this product?

Impossible to understand the reports algorithm.

What recommendations would you give to someone considering this product?

It is a great investment, try it.

Pros

  • Respectful
  • Acts with Integrity
  • Continually Improving Product
  • Reliable