Bandwidth Maestro™ Logo
Bandwidth Maestro™ Logo
Bandwidth

Bandwidth Maestro™

Composite Score
7.5 /10
CX Score
7.7 /10
Category
Bandwidth Maestro™
7.5 /10

What is Bandwidth Maestro™?

Cloud-ready voice, messaging, and 911 built for the enterprise. Bandwidth is the only API platform provider that owns a Tier 1 network, giving you better quality, rates, and control.

Company Details


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Awards & Recognition

Bandwidth Maestro™ won the following awards in the Communications Platform as a Service category

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Bandwidth Maestro™ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bandwidth Maestro™.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bandwidth Maestro™?

5% Negative
16% Neutral
79% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Cloud Integration

87

Code Libraries

84

Integration APIs

84

Online Cloud Platform

84

Software Development Kit

81

Communication APIs

81

MMS API

73

AI Engine for CPaaS

63

Drag and Drop User Interface

63

WebRTC-based Calling

58

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of Implementation

85

Breadth of Features

85

Business Value Created

84

Vendor Support

84

Ease of Data Integration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

78

Availability and Quality of Training

76

Ease of Customization

71

Bandwidth Maestro™ Reviews

Lynn J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good features

Likeliness to Recommend

9 /10

What differentiates Bandwidth Maestro™ from other similar products?

It offers an excellent service, it allows us to maintain a high quality and stable corporate communication. It allows me to manage the numbers I use. It has APIs that are very easy to integrate with our communication platforms. I must highlight the excellent customer service.

What is your favorite aspect of this product?

I like it because it allows me to have long calls without interruptions or interference noises. It has allowed us to reduce costs and adapt communications to the needs of the company.

What do you dislike most about this product?

It has not presented any problems to highlight, it is a solid product.

What recommendations would you give to someone considering this product?

Follow the documentation to integrate the APIs and in case of any inconvenience consult support.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great service, even better customer service!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kilmer M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good service.

Likeliness to Recommend

9 /10

What differentiates Bandwidth Maestro™ from other similar products?

They offer an outstanding service providing immediate numbers when required, calls are stable and text messages can be sent quickly and easily.

What is your favorite aspect of this product?

I like it because it is easy to set up and use, we have been able to significantly improve the quality and stability of the company's communications. In addition, the support service is unbeatable.

What do you dislike most about this product?

There is nothing that I dislike, it works properly.

What recommendations would you give to someone considering this product?

It is not difficult to configure but with the help of the support service it is much easier to follow the process correctly.

Pros

  • Reliable
  • Respectful
  • Fair
  • Altruistic

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