Barracuda Networks

Barracuda Backup

Composite Score

8.3 /10

CX Score

8.3 /10

66 Reviews Write a Review

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What is Barracuda Backup?

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

Company Details

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Awards & Recognition

Barracuda Backup won the following awards in the Backup and Availability category

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6 Top Rated Capabilities

7 Top Rated Features

2024

6 Top Rated Capabilities

6 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience

2022

Barracuda Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Backup?

3% Negative

2% Neutral

95% Positive

Pros

Respectful
Trustworthy
Enables Productivity
Acts with Integrity

Feature Ratings

Average 85

AI tech support

100

AI enhanced predictive backup

100

FOUR EYES principle

100

Recovery Automation

100

Integration with Other Security Software

100

Backup Automation

Analytics

Replication for High Availability

Integration With Storage Arrays

Deduplication Implementation

Backup Monitoring and Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Barracuda Backup Reviews

Jakes M.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Effective Backup Software For Business

Likeliness to Recommend

9 /10

What differentiates Barracuda Backup from other similar products?

When it comes to business data backup, Barracuda Backup has best features and is affordable too It is very secure and scaling is easy

What is your favorite aspect of this product?

I like the many security features The software is highly affordable It makes retrieving backed up files easy

What do you dislike most about this product?

It has been serving as well and no issues

What recommendations would you give to someone considering this product?

I recommend this tool for backup and availability as it's simply the best.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

John K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Synthentic full backups and instant restore

Likeliness to Recommend

10 /10

What differentiates Barracuda Backup from other similar products?

Barracuda Backup reduces the risk of data loss through innovative continuous data protection (CDP) that performs incremental forever protection of VMware virtual machines providing instant recovery direct from deduplicated storage, keeping recovery times and storage costs to a minimum

What is your favorite aspect of this product?

Offers data immutability such that backup data cannot be overwritten, changed, or deleted outside of the required retention settings which reduces the risk of data loss

What do you dislike most about this product?

We can only access the business information from anywhere as long as there is an internet connection, which means, our protected data goes where we go, but without an internet connection it can't be accessed

What recommendations would you give to someone considering this product?

Barracuda Backup is a powerful data protection solution that is ready for any type of threat while remaining hassle free. With this hugely customizable service, you can have continuous or scheduled backups

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Theodore S.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

The processes are very flexible and easy.

Likeliness to Recommend

9 /10

What differentiates Barracuda Backup from other similar products?

is a backup platform that is easy to install and use on your network. Reporting features give you peace of mind knowing your backups are being taken care of.

What is your favorite aspect of this product?

has a very well laid out interface makes all processes intuitive, Barracuda deduplication compression is really good help save space, Barracuda portal can be accessed from anywhere without configuring firewalls, makes Backups seamless complete or incremental quickly and safely.

What do you dislike most about this product?

The price seems too high, problems with downloading backed up files directly from the cloud.

What recommendations would you give to someone considering this product?

is ideal for medium to large businesses that want convenient control of their backups with the security of external storage

Pros

Efficient Service
Caring
Respectful
Continually Improving Product

Barracuda Backup

What is Barracuda Backup?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

Barracuda Backup Ratings

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Barracuda Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

AI enhanced predictive backup Use AI to suggest weaknesses or inefficiencies in backup policies

FOUR EYES principle Require 2 administrators to approve changes

Recovery Automation Orchestrate faster recover of the right pieces to bring them up in the right order and built automated recovery plans

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Barracuda Backup Reviews

Jakes M.

Effective Backup Software For Business

Likeliness to Recommend

Pros

John K.

Synthentic full backups and instant restore

Likeliness to Recommend

Pros

Theodore S.

The processes are very flexible and easy.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

AI tech support

AI enhanced predictive backup

FOUR EYES principle

Recovery Automation

Integration with Other Security Software

Backup Automation

Analytics

Replication for High Availability

Integration With Storage Arrays

Deduplication Implementation

Backup Monitoring and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement