Barracuda Networks

Barracuda Backup

Composite Score

8.3 /10

CX Score

8.3 /10

66 Reviews Write a Review

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What is Barracuda Backup?

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

Company Details

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Awards & Recognition

Barracuda Backup won the following awards in the Backup and Availability category

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6 Top Rated Capabilities

7 Top Rated Features

2024

6 Top Rated Capabilities

6 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience

2022

Barracuda Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Backup?

3% Negative

2% Neutral

95% Positive

Pros

Respectful
Trustworthy
Enables Productivity
Acts with Integrity

Feature Ratings

Average 85

AI tech support

100

AI enhanced predictive backup

100

FOUR EYES principle

100

Recovery Automation

100

Integration with Other Security Software

100

Backup Automation

Analytics

Replication for High Availability

Integration With Storage Arrays

Deduplication Implementation

Backup Monitoring and Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Barracuda Backup Reviews

Olivia C.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic Software

Likeliness to Recommend

10 /10

What differentiates Barracuda Backup from other similar products?

Barracuda backup makes it quick to restore backed up data. Efficient backups.

What is your favorite aspect of this product?

It takes the technical support less time to fix issues. They are awesome.

What do you dislike most about this product?

OS X backup is not user friendly. This software does not have an option to use external storage in order to increase backup storage.

What recommendations would you give to someone considering this product?

This backup software because it is suitable for environments with multiple machines which require backup solutions.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Isabella G.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy file recovery for directories and files.

Likeliness to Recommend

9 /10

What differentiates Barracuda Backup from other similar products?

it is the primary backup and recovery solution for our VMware environment. We wanted a simple appliance that had cloud replication capabilities to automate and streamline our backups across multiple platforms.

What is your favorite aspect of this product?

Performs Image-Based Backup of virtual machines and individual files from file share, Blocks spam emails, Restore lost or deleted emails, Two-factor login support, Restore both in-place and on-site copies of work

What do you dislike most about this product?

Self-diagnosis of backup files not mounting, alert system could be better

What recommendations would you give to someone considering this product?

it is particularly well-suited for small and medium-sized environments where simple, cost-effective backup and DR solutions are needed

Pros

Reliable
Trustworthy
Effective Service
Inspires Innovation

Nelson R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to install, configure and Manage.

Likeliness to Recommend

10 /10

What differentiates Barracuda Backup from other similar products?

Barracuda Backup is in my experience one of the most efficient backup products I have worked with, we have never had problems with damaged or corrupted copies, it is of great help to back up all the digital assets of the company and keep it safe.

What is your favorite aspect of this product?

In a powerful solution for automatic backups, we have made Backup based on images of machines very easy with a quick review of the status of the backup looking for integrity of the backup, we do Backup from cloud to cloud, Office365, Email, of VMWare hosts, it helps us keep our entire data infrastructure safe.

What do you dislike most about this product?

Improve the error and problem notification module. There is not enough documentation for advanced options.

What recommendations would you give to someone considering this product?

son adecuados para cualquier empresa, independientemente de su tamaño. Proporcionan copias de seguridad, así como una verdadera funcionalidad de recuperación ante desastres

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Barracuda Backup

What is Barracuda Backup?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

Barracuda Backup Ratings

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Barracuda Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

AI enhanced predictive backup Use AI to suggest weaknesses or inefficiencies in backup policies

FOUR EYES principle Require 2 administrators to approve changes

Recovery Automation Orchestrate faster recover of the right pieces to bring them up in the right order and built automated recovery plans

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Barracuda Backup Reviews

Olivia C.

Fantastic Software

Likeliness to Recommend

Pros

Isabella G.

Easy file recovery for directories and files.

Likeliness to Recommend

Pros

Nelson R.

Easy to install, configure and Manage.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

AI tech support

AI enhanced predictive backup

FOUR EYES principle

Recovery Automation

Integration with Other Security Software

Backup Automation

Analytics

Replication for High Availability

Integration With Storage Arrays

Deduplication Implementation

Backup Monitoring and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement