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Basecamp Logo Award Winner Product Badge
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Basecamp

Composite Score
9.0 /10
CX Score
9.4 /10
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Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Respectful
  • Caring
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

88

Resource Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Mobile Access

85

Budget Management

84

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

88

Business Value Created

88

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

85

Ease of Customization

84

Usability and Intuitiveness

83

Vendor Support

83

Basecamp Reviews

Ellen G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A complete system for managing projects

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

Basecamp is different from other project management software in that it includes group chats, message boards, pings, and comments on tasks and cards. As a small work platform, Basecamp has a wide variety of tools for teamwork and communication. Basecamp's inbox management features are a huge plus to avoid getting buried by a mountain of irrelevant email threads.

What is your favorite aspect of this product?

I like that it's possible to create separate spaces for each project or to manage many projects from a single account. Basecamp's intuitive design was one of the main reasons I decided to join up for an account. The dashboard's ability to quickly provide an overview of relevant data is a significant plus. An online spreadsheet that several users may edit in real time is also helpful.

What do you dislike most about this product?

I haven't found anything significant that I don't like about it; it's great for helping me balance and prioritize my work across several projects and tasks. Users should be able to save their preferred settings for things like cell size and the sheet's homepage. If I have a lengthy list of things to accomplish, I risk neglecting more essential duties instead of the more tedious ones.

What recommendations would you give to someone considering this product?

Basecamp has an integrated calendar that users can connect with external calendars like Google Calendar and Outlook to better coordinate schedules. It helps keep tabs on projects and deliver concise reports of relevant data. Basecamp can be the simplest and most cost-effective choice for businesses with modest project management requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mario P.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Raise your productivity

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

Basecamp, in my opinion, is best suited for tiny teams and businesses seeking for something quick, simple, and reasonably priced. It works well for single freelancers or small teams. It can reduce the number of pointless emails, texts, meetings, and phone conversations, as well as increase the communication within your team's . It offers a central location for all shared tasks, discussions, and documents. Even novice users can understand parts of its features because it is simple to learn and utilize.

What is your favorite aspect of this product?

Simple and practical to use increases productivity by having everything arranged on a platform. You can pay close attention to seeing that your duties are completed, which makes you a valuable project partner. You can add reminders for upcoming dates or meetings to your personal agenda. The notifications you plan in your tasks can be integrated with your email and delivered to you.

What do you dislike most about this product?

Lacks Gantt chart Lacks mobile version Calender view

What recommendations would you give to someone considering this product?

Basecamp is a well-built program that offers ideal features and tools for countless tasks and events. Working with Basecamp gives you the opportunity to accomplish your tasks more quickly and with more effective methods of teamwork. Additionally, the autosave function is ideal because, like Google Suite, it instantly saves everything so you don't have to. Basecamp is the application for you if you require project management and want something that everyone will actually use.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Caring

Emil F.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Affordable and highly reliable PM platform.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

We migrated to Basecamp years ago, and I've seen the effectiveness of handling client projects increase. We solve problems as a group through organizing, communicating, and accepting responsibility. It has significantly reduced email back-and-forth and paper trails. It also demonstrates to clients that we are excellent at project management since we are continually implementing it. We may have a large picture perspective of where our time is being spent or squandered using the activity progress view and optimize our workload for the day. When clients are aware of the state of the job, they are more likely to believe in its progress.

What is your favorite aspect of this product?

Basecamp has been an excellent project collaboration tool for teams. It provides a number of tools and features to aid in collaborating. Basecamp may also be linked with other applications and services to help teams collaborate more quickly and easily. We utilize to-do lists with dates and persons on a regular basis, and I adore them. I really enjoy the Basecamp mobile app, especially because I can upload a screenshot image and sketch on top of it before uploading.

What do you dislike most about this product?

Basecamp included time tracking in earlier versions, however it was removed in version 2. Basecamp chooses to focus on communication and task management, simply mentioning that they link with third-party time tracking services. But, other from extracting project names, the ones we merged with weren't really in sync with the Basecamp system. It would be nice to have the ability to track time spent on projects and tasks in one platform, as other platforms do.

What recommendations would you give to someone considering this product?

The best recommendation I can make is that you give this software a chance, they offer a few days of trial, I can suggest that in those days of trial you use a project in which you have had difficulties and run it in Basecamp to see if it is solved those difficulties with this software.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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