

In Partnership With SelectHub

What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Planning and Scheduling
Dependency and Milestone Tracking
Mobile Access
Budget Management
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews

Sophia C S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Great tool for project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I'm dealing with file management and sharing difficulties that are tough to solve with standard email/Dropbox/etc, all of your projects are in one location and instead of using common folders, Basecamp delivers a clean and well-organized interface. Basecamp makes it simple for anybody to keep track of a project's progress, there will be fewer meetings and less misunderstanding as a result. Involve the appropriate personnel in each ongoing project so that you can control who sees what updates at what times.
What is your favorite aspect of this product?
I love how simple Basecamp is to use with other online project management systems finding the right industry and area to contribute to may be challenging. Instead of bombarding you with bothersome email threads, I enjoy how Basecamp helps you arrange your inbox. Basecamp allows employees to keep track of their tasks and view a calendar of ongoing projects, to view real-time updates, use notifications and comments I've been using Basecamp for a few years now and have always admired how simple it is to organize work utilizing the tools and capabilities.
What do you dislike most about this product?
Although the user interface is minimal I believe a more visually attractive design may be created internal guidelines governing how projects are formed and handled have been a source of contention for us since the outset. The feature set is extremely vast, which is fantastic for customisation, but we had to go through a lot of trial and error before we found a solution that worked for our team. In Basecamp Update, you can't link documents when you paste a link, such as a Google Doc or Google Spreadsheet, customers might not notice that the update contains a link.
What recommendations would you give to someone considering this product?
This is probably the best solution for large companies as it packs a collection of powerful features that large companies need and provides everything they need to handle different projects in the best possible way Keep things in mind with the right titles and make them relevant to the conversation. If the update is no longer relevant to the title, start a new update, It also adds a date to the update title to create a to-do list of items that the customer needs to complete.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Matt L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
I like the program, it's excellent.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a better option than other applications because of its low pricing and the many features it offers.
What is your favorite aspect of this product?
Software that's simple to use and lets you view the assignment, due date, attachments, and a description right on the screen. The Files & Upload folder structure has been created so that users may simply upload documents.
What do you dislike most about this product?
Because our customer couldn't see the Kanban board, he had no idea how things were progressing. As a result, we can't clearly see the many sorts of graphs and charts that are available.
What recommendations would you give to someone considering this product?
Anyone interested in the features of Basecamp has to keep an eye on the fact that they were designed to be basic and easy to use. There is a lot of overlap between the various project management software. Using this method is making a difference.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Atul S.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Excellent Project Management Tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a very ease to use tool.
What is your favorite aspect of this product?
We can manage client task in to-do list and assign a due date.
What do you dislike most about this product?
Needs improvement in User Interface.
What recommendations would you give to someone considering this product?
Basecamp is very powerful client management tool. We can run basecamp easily in system and mobile. We can manage client task in to-do. We can develop, work, and keep track of everything.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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