

In Partnership With SelectHub

What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Planning and Scheduling
Dependency and Milestone Tracking
Mobile Access
Budget Management
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews

Javier J.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Basecamp: For your best group development
Likeliness to Recommend
What differentiates Basecamp from other similar products?
With Basecamp we made a time reduction thanks to the fact that this platform offers us a mechanism to work in groups on a project basis where we collect all the necessary information to share with our customers and work together, everything depends on the project that the user has in common with the company.
What is your favorite aspect of this product?
With Basecamp we start making task assignments together with a deadline that we set and you can also add instructions on the same, it offers us an option to attach files when convenient, as well as the so called campfire where you can talk directly with your team through a chat tool so you don't lose track of the workflow.
What do you dislike most about this product?
We would be very happy of an Add team members feature to be able to join them to the chat as other features for Reports and their tracking(monitoring) of that user's activity, add more capability for bulk user aggregation and not least a better developed tagging structure.
What recommendations would you give to someone considering this product?
This platform works very well for us and our QA process at the moment when working with small and medium groups for our projects in a structured and organized way so we get resources and a common workspace with all the tools, it works well between companies or companies where workers are not close to locations
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
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Charles K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Provide end-to-end Visibility
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a project management tool that places a strong emphasis on teamwork and communication. Because collaboration always ranks highly in our corporate environment, we chose it, and after using it, we feel at ease and confident that our choice was the right decision.
What is your favorite aspect of this product?
Some of the key attributes that have helped make Basecamp so well-liked include its Task lists functionality, @ mentions features, and progress monitoring: we can easily make lists, assign tasks, and provide deadlines. Basecamp heavily assists in task organization and completion and even notifies our team when projects are running behind. Its Online File and Document storage is also a fantastic function that helps me keep my data organized. It comes with an affordable and easy-to-understand pricing structure.
What do you dislike most about this product?
It can take some time to organize. Because comments can be lost, you need to be cautious about how much your team delights in them. Other than this, I have never experienced any issues when using Basecamp.
What recommendations would you give to someone considering this product?
Basecamp is generally simple to set up and use, just like most PM systems. Only a few more details must be entered to get started. It stands out since a video will pop up once you register to assist you in getting started. Here, there is no tier system for fees and extras.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
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Ivan L.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Great project management tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
features.
What is your favorite aspect of this product?
very easy to use
What do you dislike most about this product?
nothing i cant think of a single thing i dislike about basecamp
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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