

In Partnership With SelectHub

What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Planning and Scheduling
Dependency and Milestone Tracking
Mobile Access
Budget Management
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews

Ellen G.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
A complete system for managing projects
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is different from other project management software in that it includes group chats, message boards, pings, and comments on tasks and cards. As a small work platform, Basecamp has a wide variety of tools for teamwork and communication. Basecamp's inbox management features are a huge plus to avoid getting buried by a mountain of irrelevant email threads.
What is your favorite aspect of this product?
I like that it's possible to create separate spaces for each project or to manage many projects from a single account. Basecamp's intuitive design was one of the main reasons I decided to join up for an account. The dashboard's ability to quickly provide an overview of relevant data is a significant plus. An online spreadsheet that several users may edit in real time is also helpful.
What do you dislike most about this product?
I haven't found anything significant that I don't like about it; it's great for helping me balance and prioritize my work across several projects and tasks. Users should be able to save their preferred settings for things like cell size and the sheet's homepage. If I have a lengthy list of things to accomplish, I risk neglecting more essential duties instead of the more tedious ones.
What recommendations would you give to someone considering this product?
Basecamp has an integrated calendar that users can connect with external calendars like Google Calendar and Outlook to better coordinate schedules. It helps keep tabs on projects and deliver concise reports of relevant data. Basecamp can be the simplest and most cost-effective choice for businesses with modest project management requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Mario P.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
Raise your productivity
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp, in my opinion, is best suited for tiny teams and businesses seeking for something quick, simple, and reasonably priced. It works well for single freelancers or small teams. It can reduce the number of pointless emails, texts, meetings, and phone conversations, as well as increase the communication within your team's . It offers a central location for all shared tasks, discussions, and documents. Even novice users can understand parts of its features because it is simple to learn and utilize.
What is your favorite aspect of this product?
Simple and practical to use increases productivity by having everything arranged on a platform. You can pay close attention to seeing that your duties are completed, which makes you a valuable project partner. You can add reminders for upcoming dates or meetings to your personal agenda. The notifications you plan in your tasks can be integrated with your email and delivered to you.
What do you dislike most about this product?
Lacks Gantt chart Lacks mobile version Calender view
What recommendations would you give to someone considering this product?
Basecamp is a well-built program that offers ideal features and tools for countless tasks and events. Working with Basecamp gives you the opportunity to accomplish your tasks more quickly and with more effective methods of teamwork. Additionally, the autosave function is ideal because, like Google Suite, it instantly saves everything so you don't have to. Basecamp is the application for you if you require project management and want something that everyone will actually use.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Caring
Please tell us why you think this review should be flagged.

Emil F.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Affordable and highly reliable PM platform.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
We migrated to Basecamp years ago, and I've seen the effectiveness of handling client projects increase. We solve problems as a group through organizing, communicating, and accepting responsibility. It has significantly reduced email back-and-forth and paper trails. It also demonstrates to clients that we are excellent at project management since we are continually implementing it. We may have a large picture perspective of where our time is being spent or squandered using the activity progress view and optimize our workload for the day. When clients are aware of the state of the job, they are more likely to believe in its progress.
What is your favorite aspect of this product?
Basecamp has been an excellent project collaboration tool for teams. It provides a number of tools and features to aid in collaborating. Basecamp may also be linked with other applications and services to help teams collaborate more quickly and easily. We utilize to-do lists with dates and persons on a regular basis, and I adore them. I really enjoy the Basecamp mobile app, especially because I can upload a screenshot image and sketch on top of it before uploading.
What do you dislike most about this product?
Basecamp included time tracking in earlier versions, however it was removed in version 2. Basecamp chooses to focus on communication and task management, simply mentioning that they link with third-party time tracking services. But, other from extracting project names, the ones we merged with weren't really in sync with the Basecamp system. It would be nice to have the ability to track time spent on projects and tasks in one platform, as other platforms do.
What recommendations would you give to someone considering this product?
The best recommendation I can make is that you give this software a chance, they offer a few days of trial, I can suggest that in those days of trial you use a project in which you have had difficulties and run it in Basecamp to see if it is solved those difficulties with this software.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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