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What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Planning and Scheduling
Dependency and Milestone Tracking
Mobile Access
Budget Management
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Daniel K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Efficient PM and Communication Tool.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Because emailing was so unorganized and depressing, I need a location to interact with clients. We also required a location to save all of our to-do lists and files. Calendar synchronization is a typical cause of frustration for firms of all sizes, but it's especially challenging for remote employees. Users may use Basecamp's built-in calendar function to check who is available and when by syncing their Google and Outlook calendars. Users may also toggle jobs and due dates to obtain a complete view of what's coming up and when it's due. You may select to display different sorts of events, to-dos, and tasks linked with that project.
What is your favorite aspect of this product?
I enjoy organizing chores and lists for my clients. Through the site, communication is simple. I like how I can collaborate with clients by exchanging files. Because Basecamp is a remote work platform, it includes hundreds of collaboration features, including real-time communication tools that eliminate the need for third-party apps, other project management software limits communication to comments on cards or tasks, whereas Basecamp includes group chat, message boards, and pings. Message boards are used for large-scale communications such as announcements, concept pitches, and progress reports.
What do you dislike most about this product?
Other than modifying due dates, there is no mechanism for allocating priority levels to jobs. If one is not cautious, someone with a lengthy to-do list could find up focused on low-priority chores rather than high-priority tasks. Smaller projects and straightforward tasks typically don't have this issue because it's clear what's most crucial. For certain businesses, this might become an issue as they grow in size.
What recommendations would you give to someone considering this product?
Basecamp is a low cost option. It's worth considering because it keeps our projects organized, improves collaboration, and makes us much more efficient in our daily work.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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Melissa B.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent for discussing projects among colleagues
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The members of my team and I utilized Basecamp to keep tabs on ongoing endeavors and document our successes and failures. It also served as a central hub for internal and external communication and collaboration with a third-party vendor. With each topic, we may handpick its participants and incorporate relevant files and links.
What is your favorite aspect of this product?
Basecamp is an excellent project management and communication tool that will keep both internal and external stakeholders on target, and I would suggest it to most of my coworkers. However, Basecamp is not ideal for a conversation because to the high volume of emails that would be generated and the resulting risk of important facts being overlooked. Basecamp is great for discussing the overall picture of a project, tracking its development, and keeping everyone up to date.
What do you dislike most about this product?
You can't use the drag-and-drop method to choose and upload files. As far as I'm aware, anchor text isn't a configurable feature. When you input a link, the whole URL will be shown.
What recommendations would you give to someone considering this product?
Use Basecamp to have in-depth conversations about developing new features with remote and international teams. However, it is not a one-stop-shop for all your development needs. There must be a different system for creating user stories, assigning priorities, organizing them into sprints, and monitoring their quality assurance status across all environments. It's not the primary tool for creating products, but it may be helpful in addition to the main tool.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Security Protects
Please tell us why you think this review should be flagged.

Francisco R.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
The best programs I have used for project tracking
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp alleviates the challenge of remembering when things need to be done and simplifies a to-do list. It is really beneficial to visualize what is going on in order to promote collaboration. Basecamp is used to manage all projects and to track changes. For example, if we want to propose an engineering change, we construct a template and submit it to stakeholders, who may examine it and agree or reject it. It automates most of the usage process, although some human fiddling is still required.
What is your favorite aspect of this product?
It's simple to add people to the project; simply provide their email address and Basecamp will do the rest. Basecamp can also handle change management: you can create a template that allows you to propose a change, alert stakeholders, and allow them to approve or reject the proposed change, Basecamp lets you manage the workflow of numerous projects and notifies you when tasks need to be completed. The dashboard is useful since it lets you see what you need to do in a day. You may divide your work into a shared workspace with team members and a personal workspace to keep track of what you need to complete.
What do you dislike most about this product?
It takes several hours of trawling through the Basecamp website, changing your inquiry in the hopes of finding an example or a step-by-step list on how to do what you want. Also, designing processes may bring you to a specific point but not to the desired end point. Basecamp will occasionally change my widgets without my consent. For example, I may have widgets I made for myself in my shared workspace, and Basecamp would move them to my personal workspace, but it wouldn't maintain the settings I made to utilize them. Similarly, even though I hadn't set it up, my team members' workspaces appeared.
What recommendations would you give to someone considering this product?
I'd suggest looking at what training Basecamp has to offer for your group. My organization did not accomplish this: it began with a single individual and spread internally nearly entirely through tribal knowledge. Before you allocate Basecamp to team members, consider how you want your workplace to appear, since a clean workspace is essential to ensure Basecamp runs well. To keep the system up to date, you'll also need to examine how efficient your crew is.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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