BetterCloud Logo
BetterCloud Logo
BetterCloud

BetterCloud

Composite Score
7.6 /10
CX Score
7.4 /10
BetterCloud
7.6 /10

What is BetterCloud?

BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

BetterCloud won the following awards in the Data Loss Prevention category

Filter By

BetterCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BetterCloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

90 Plan to Renew

75 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
74%
Negotiation and Contract:
70%
Conflict Resolution:
84%
Strategy & Innovation:
76%
Service Experience:
79%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BetterCloud?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Client Friendly Policies
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 81

Customizable and Pre Canned Policies

84

Lightweight Directory Access Protocol Integration

83

Data Discovery (DLP)

82

Real Time Scanning

82

Application Monitoring

81

Endpoint Support

81

Multiple Enforcement Actions

80

Centralized Reporting Engine

80

Activity Monitoring Alerts

80

Environment Support

78

Optical Character Recognition

75

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of IT Administration

85

Business Value Created

82

Breadth of Features

82

Quality of Features

82

Ease of Data Integration

81

Ease of Implementation

80

Vendor Support

80

Ease of Customization

79

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

74

BetterCloud Reviews

Cate J.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Maximum Security for Data and Back Up

Likeliness to Recommend

9 /10

What differentiates BetterCloud from other similar products?

BetterCloud introduced the advanced forensic steps, which are vital in making a follow up of any malware. Also, BetterCloud established an immediate and straightforward back up plan,. so vibrant and responds to calamities.

What is your favorite aspect of this product?

BetterCloud understands the critical nature of data, hence, attributed data safety is enhanced. More so, BetterCloud has a safeguarded control measures, which scans and strictly take extensive actions for the attacks or threats. BetterCloud

What do you dislike most about this product?

BetterCloud is a multi-purpose storage and security avenue, with proper data loss prevention strategies, which are maximum in business roles, and that of individuals. When business objectives are attained, there is successful support for the program.

What recommendations would you give to someone considering this product?

BetterCloud is a perfect way to safeguard data, work with it without fears, and increase the credibility of the sensitive content in a company. The maximum protection that BetterCloud accords to users and back up plan is ready for your subscription.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

John M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Perfect Endpoint and Security for Computer Systems

Likeliness to Recommend

9 /10

What differentiates BetterCloud from other similar products?

BetterCloud has one of the best action alerts feature, which ensure any threat to the system is quickly identified. Further, BetterCloud conducts several system scans, which ensures only the appropriate actions get taken. Finally, BetterCloud integrates with some other security based applications, limiting the attacks from malware.

What is your favorite aspect of this product?

BetterCloud scans every actions which is conducted on a system, and only the right execution is successfully executed. Again, BetterCloud has updated and independent safety measures, which evolve often to curb the rising insecurity issues.

What do you dislike most about this product?

BetterCloud lacks anti-spamming option, which plays a vital role in controlling the emails which gets in the company's system. The next updates from the developer should include this feature.

What recommendations would you give to someone considering this product?

BetterCloud would balance all the insecurities in the IT world, and there is small procedures and considerations from the developer. The research part is very important to understand the right tool to take, but BetterCloud is a proofed program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular BetterCloud Comparisons