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What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
Company Details
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In Partnership With SelectHub
BigCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigCommerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Respectful
- Reliable
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Payment Processing
Content Localization
Order Management
Catalog Management
Reporting and Analytics
Content Management
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Also Featured in...
BigCommerce Reviews

Rana Abdul R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2022
BigCommerce is perfect for mid-level Business
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Because BigCommerce is different
What is your favorite aspect of this product?
With this price, I find this product great features
What do you dislike most about this product?
Category creation and management in the sheet is not good
What recommendations would you give to someone considering this product?
Great Product but you need to require a developer to manage a website to improve features. Highly recommended for Mid-level seller
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Lydia J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Ideal for all startups and growing businesses
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
I appreciate BigCommerce and always choose it over others because of the comprehensiveness and ease with which it allows us to construct an internet store and sell our items without having to write sophisticated code. BigCommerce is specifically adapted to our requirements, and it has all of the capabilities we require.
What is your favorite aspect of this product?
BigCommerce is a good option for running an online store, and the most attractive point is that it is an all-in-one and well-known option available. When it comes to online shop builders, its feature set is my favorite aspect than anything else. It comes with pretty unique features and themes that are enough to give our online store a unique look.
What do you dislike most about this product?
The stats page does not appeal to me. They are ineffective in my opinion. Also Whenever we try to alter the template, it can be really difficult to make changes to elements that aren't supported by Bigcommerce by default. However, the community is quite helpful in terms of providing timely responses and assistance, as well as making things easier.
What recommendations would you give to someone considering this product?
All large and medium-sized enterprise applications choose to work with BigCommerce since it is the greatest of all eCommerce solutions while also inexpensive. BigCommerce undoubtedly delivers far more bang for the buck than many rival alternatives, you can gain access to additional features that are not available in other options.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Savannah B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
BigCommerce speedy web-based business arrangement
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
I view assembling a site on BigCommerce as simple, I like the best it's open-source and accessible for customizations for each store independently. In like that, you can be coordinated and do quick variations for the clients or yourself if necessary. It likewise coordinates an assortment of investigation, installment frameworks, and the capacity to sell around the world. The expense is even a private company cordial.
What is your favorite aspect of this product?
BigCommerce is quite simple to utilize all that you want is there. The control board is made for both fledgling and experienced clients you can take a plunge if necessary and approach simple to look into things. BigCommerce has a truly simple association with installment entryways, particularly to their favored one which is Braintree controlled by PayPal.
What do you dislike most about this product?
In BigCommerce the web composition segment is awful. Extremely difficult to refresh with complete certainty. The site format is difficult to control. Every item detail page can be tweaked. This makes pages with CSS appear as though the site they're on; it's scattered.
What recommendations would you give to someone considering this product?
BigCommerce is especially appropriate for overseeing enormous item indexes. Adaptable valuing constructions and client classes make it an integral asset. With its not difficult to-utilize UI, you won't require a software engineer to keep up with your webpage, albeit some data set, IT, and web architecture/support would be strongly suggested. Then again, for little inventories or a little, unmistakable product offering, the expense may not be as reasonable. Likewise, it takes day-to-day upkeep for your store to stay new and dynamic.
Pros
- Caring
- Respectful
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
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