

In Partnership With SelectHub

What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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In Partnership With SelectHub
BigTime Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigTime.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Security
Email Synchronization & Tracking
Expense Detail Tracking
Time Management
Business Process Analysis (BPA)
Retainer Management
Billing
Knowledgebase
Project Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Reviews
Cody D.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
This is the best PSA software I have ever used.
Likeliness to Recommend
What differentiates BigTime from other similar products?
The most significant issue that I believe has been resolved for my workday is the amount of time I save by being able to sync items between BigTime and Quickbooks. I used to waste a lot of time manually entering data into Quickbooks AND our previous application. Now that I'm not doing double duty, I have a lot more time to focus on my other projects. BigTime assists us in tracking our workers' time worked, by hours done, by contract and job category, and by day. Supports our clients' invoicing as well as our payroll functions
What is your favorite aspect of this product?
Live chat provides excellent customer service, they have always been really helpful in resolving my issues and addressing my users inquiries. The software generates excellent reports and does an excellent job in general. I appreciate how simple this tool is to use. We recently converted from WorkBook, and I don't want to remember how difficult it was. BigTime is well-organized, and I appreciate the ability to save or reverse actions with a single click. It's also great that they provide live chat for customer assistance.
What do you dislike most about this product?
So far, there hasn't been anything that I don't enjoy about the software. I'll admit that I wish we could change some of the categories. It will take some time, because "Activity" in our old program is not the same as "Activity" in BigTime. I believe it will only take some getting accustomed to, but we will finally be able to narrow down the distinctions.
What recommendations would you give to someone considering this product?
Try it; you never know if you'll enjoy anything unless you try it. I'm sure there are many fantastic applications out there, but I strongly suggest this one because we've been using it for several years and it still works great.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Excellent PSA software, easy to implement.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Manuel K.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Excellent monitoring of time and costs in projects
Likeliness to Recommend
What differentiates BigTime from other similar products?
We can look at a huge number of tasks per person in BigTime to help us estimate expenses. For us, the most crucial features are automatic invoice generating and project management. Before BigTime, we manually prepared invoices in Word, Excel, and Adobe Acrobat at the end of each month and emailed them to clients. As you may guess, this was quite laborious and time consuming. It may take several days to get a complete month's bills. BigTime requires just an initial setup for the many sorts of invoices required and creating one takes simply a few clicks.
What is your favorite aspect of this product?
BigTime addressed several significant holes in our accounting, billing, and project management routines. For us, the time tracking tool was just a bonus that allowed us to abandon Tsheets and save some money. The ability to present lists of employment opportunities with names is incredibly valuable for staff discussion sessions. Many accounts may be extracted and filtered, as well as sorted. It is really beneficial for anyone who uses this function to find out the status of their employment.
What do you dislike most about this product?
The only thing I believe BigTime is seriously lacking is a clock in/out option. Employees have a stopwatch to keep track of their hours, but I don't believe it maintains track of the time of day or anything else. It would be much better if there was a desktop app for power users.
What recommendations would you give to someone considering this product?
BigTime team is eager to work with you and provide you with a fantastic discount on their software. Implementation may be completed in as little as a month, which is exceptionally quick when compared to alternative options, but you are not required to achieve that time constraint. You may plan each training session and invite anybody from throughout the organization to participate. I've had two separate Success Representatives and they've both been fantastic, adapting extremely well to our company's demands.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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