

In Partnership With SelectHub

What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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In Partnership With SelectHub
BigTime Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigTime.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Security
Email Synchronization & Tracking
Expense Detail Tracking
Time Management
Business Process Analysis (BPA)
Retainer Management
Billing
Knowledgebase
Project Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Reviews

ANDREW T.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2022
Easy to use, great for entering time and invoice
Likeliness to Recommend
What differentiates BigTime from other similar products?
It's easy to navigate and enter time and invoicing when I worked freelance for some vendors for educational learning software
What is your favorite aspect of this product?
I like how easy it is to use and entering time and invoices was easy. It was also easy to locate my past billing for future reference.
What do you dislike most about this product?
I don't have any major dislikes or areas to improve at this time.
What recommendations would you give to someone considering this product?
I'd recommend big time for invoicing on small projects and day to day billing.
Pros
- Unique Features
- Transparent
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.

Geoffrey M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Excellent PSA software, it is easy to implement.
Likeliness to Recommend
What differentiates BigTime from other similar products?
We get estimates, tracking, and time billing. The BigTime webinar taught me more about the importance of professional service tools. I was able to obtain fairly precise prices. To maintain track of the workflow, we continually check our projects. I can do Quickbooks connections that are both stable and speedy. Billing is easier, and there is less tracking and billing time. The receipt photo that is instantly linked to the customer's invoice was fantastic. Everything is now done in the same manner by our staff.
What is your favorite aspect of this product?
Time management is one of the most comprehensive on the market, including report generation, time control management, payroll management, and other features. It features a contemporary appearance and well-organized accessible options. This makes it easier to see the findings achieved. It is quite simple to collect time and invoice it, which helps to improve your company's profitability. Bill-cutting has gotten lot easier, and I have no trouble describing how it works to our staff. Another feature I appreciate about the application is that everyone can view each other's work and that permissions can be readily changed.
What do you dislike most about this product?
The software installation procedure might be time-consuming. Budgets include a handful of inefficiencies; it is difficult to produce the entire cumulative invoice. The "click here to submit these hours" button is another feature. This should be placed in a more visible location. I've had hours without transmitting numerous times, producing a difficulty, and a brighter color or better situated button will definitely alleviate the problem.
What recommendations would you give to someone considering this product?
Make sure you spend enough time experimenting with it to see what it can achieve. You may think about developing a biometric recognition system. Customer service has logistical flaws, and it might take a long time to reply. You may state that we have the opportunity to change aspects such as report design, which can be too simplistic in design at times.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Aseem S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Easy to administer and use, constantly evolving
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime has a reputation in the market now. It is a very powerful platform and a lot of integration can be done. The UI makes it very easy, approachable and understandable. Very neatly created and 0 confusion.
What is your favorite aspect of this product?
Very meticulous and easy. Anyone can learn and start with it in just 2mins. Not at all confusing.
What do you dislike most about this product?
There is nothing to dislike about the product, just that a lot can be done in the product and many many features can be added in the future. UI is a little slow.
What recommendations would you give to someone considering this product?
Very easy to understand the functionalities of BigTime, just shoot the app in the browser and start working with it, You will get the hang of it in no time.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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