In Partnership With SelectHub
What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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In Partnership With SelectHub
BigTime Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on BigTime.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Security
Email Synchronization & Tracking
Expense Detail Tracking
Time Management
Business Process Analysis (BPA)
Retainer Management
Billing
Knowledgebase
Project Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Reviews
Cole B.
- Role: Vendor Management
- Industry: Not for Profit
- Involvement: Vendor Management and Renewal
Submitted Jun 2022
May not be the best for non-profits
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime was our first product but compares well to our old-school model of tracking time via Excel.
What is your favorite aspect of this product?
All the features
What do you dislike most about this product?
How hard it is to get integrated and set up with lack of support and learning to use the features is hard.
What recommendations would you give to someone considering this product?
Reconsider if you are a non-profit
Pros
- Respectful
- Generous Negotitation
- Includes Product Enhancements
- Security Protects
Cons
- Under Delivered
- Less Effective Service
- Less Reliable
Please tell us why you think this review should be flagged.
Mary W.
- Role: Information Technology
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jun 2022
A fantastic tool for managing projects
Likeliness to Recommend
What differentiates BigTime from other similar products?
It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.
What is your favorite aspect of this product?
The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.
What do you dislike most about this product?
BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.
What recommendations would you give to someone considering this product?
When I've run across problems with my reports, I've always been able to get assistance from support (s). You may see how your reports were made so you can improve your own work.
Pros
- Enables Productivity
- Unique Features
- Over Delivered
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Marc C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Agile tool for managing business processes.
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime is a product that we use throughout our organization, from the accounting department to the IT department, due to its numerous functionalities. The platform has been critical in project management and measuring the work performance of each collaborator in our organization. The program has been a terrific option for us since its reports give highly precise information in many aspects, allowing us to make better decision-making in the many job circumstances we confront.
What is your favorite aspect of this product?
Bigtime is an efficient system for team collaboration and systematic review. One of the advantages of this service is that it provides a highly functional and easy-to-use data entry system that can significantly improve the performance of your work team. Because it allows for the correct distribution of tasks, it allows the tasks to be performed more appropriately and without overloading people. This is a very advantageous factor as it is completely cloud-based software and users can easily access the service at any time.
What do you dislike most about this product?
The only negative of this program is its interface, because, despite its unique design, its operation is extremely sluggish to work, causing us to work with poor performance, i would want to see improvements in its operation in the future, so that we may enhance our experience when using this tool.
What recommendations would you give to someone considering this product?
BigTime is the platform I recommend. Having been using this service for many years, I was able to see the features in different areas and complete the project. From my professional point of view, the services Bigtime offers are very functional and can be implemented in any organization. The main reason for recommending this platform is that it is very functionally stable, easy to implement, and reassuring that it is an efficient solution for any organization
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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