BigTime Software

BigTime

Composite Score

8.1 /10

CX Score

8.6 /10

74 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is BigTime?

BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

BigTime won the following awards in the Professional Services Automation category

Filter By

BigTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigTime?

4% Negative

3% Neutral

93% Positive

Pros

Continually Improving Product
Inspires Innovation
Respectful
Fair

Feature Ratings

Average 85

Client Portal

Security

Email Synchronization & Tracking

Expense Detail Tracking

Time Management

Business Process Analysis (BPA)

Retainer Management

Billing

Knowledgebase

Project Management

Process Automation

Vendor Capability Ratings

Average 80

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

BigTime Downloads

BigTime White Paper - Metrics That Matter

The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...

bigtime-psa-101-guide

Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.

BigTime Reviews

Jarold M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic tool for project management

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

The best approach to track time and expenses for many projects. Invoicing is also very easy due to the user-friendly interface of the platform. I can see all my projects and team members on this platform, and we can all manage everything together. The support from the Bigtime team is also a big plus in my book. The customization and ability to track just about anything you want for project management, profitability and invoicing and the integration with Quickbooks.

What is your favorite aspect of this product?

It's a piece of software that does exactly what it's supposed to do and does it well. The implementation process was fairly fair and the customer service that went along with it was excellent. Time tracking and the ability to break it into other sections if needed. For numerous projects, I have taken advantage of the platform's ability to develop custom reports, which have been helpful.

What do you dislike most about this product?

I would like to be able to attach my own formatted invoice when sending an invoice with BigTime Wallet, especially after making custom edits per project leader review.

What recommendations would you give to someone considering this product?

The software has been very beneficial for project management in the month I have been using it. I still have one more training session left with our CSM at BigTime to learn more of the features it offers and we are eager to learn what else it has to offer. All the reporting options and customizations Project management and tracking of all aspects of a project. The knowledge-based section to find information on how to use the features.

Pros

Helps Innovate
Trustworthy
Caring
Respectful

Raman P.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Deliver the best to your customers.

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

Projector PSA's unique feature is that it connects our project plans to our present, past and future to give us views that help us to deliver the best products to our customers.

What is your favorite aspect of this product?

The projector BI that has preconfigured reports that help us to track PSO metrics, which gives us a clear view of our data to help us make better decisions to achieve our company goals.

What do you dislike most about this product?

I like everything about it. So far it has been very efficient to help us achieve our company goals.

What recommendations would you give to someone considering this product?

Projectors PSA's support team is knowledgeable and always ready to help whenever we need their help. I highly recommend.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Becky R.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Objective Professional Program

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

Projector PSA organizes all the business projects for rational development.

What is your favorite aspect of this product?

Projector PSA delivers dynamic assistance for technical help

What do you dislike most about this product?

Projector PSA is incredible in boosting performance.

What recommendations would you give to someone considering this product?

Projector PSA is determined for solid process navigation.

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

BigTime

What is BigTime?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

BigTime Ratings

85 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love BigTime?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Client Portal Give clients on-demand access to their project, issue, retainer, and account information.

Security Permits customers to use their identity provider of choice to manage their sign on

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Billing Includes invoice management, time capture, and expense tracking.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

BigTime Downloads

BigTime White Paper - Metrics That Matter

bigtime-psa-101-guide

BigTime Reviews

Jarold M.

Fantastic tool for project management

Likeliness to Recommend

Pros

Raman P.

Deliver the best to your customers.

Likeliness to Recommend

Pros

Becky R.

Objective Professional Program

Likeliness to Recommend

Pros

Most Popular BigTime Comparisons

SAP Professional Services Software

Kantata

Wrike

ConnectWise PSA

Avaza

Accelo

1
Since last award

Feature Ratings

Client Portal

Security

Email Synchronization & Tracking

Expense Detail Tracking

Time Management

Business Process Analysis (BPA)

Retainer Management

Billing

Knowledgebase

Project Management

Process Automation

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support