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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Daniel N.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Move fast and securely

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden is a good, affordable alternative for tech-savvy users and those on a budget because it is highly secure, effectively manages basic passwords, has a few truly helpful features, and costs about one-third less than most rivals. Bitwarden enables quick, safe access to both your personal password vault and the business' password vault.

What is your favorite aspect of this product?

The nicest feature of Bitwarden is that it allows me to keep all of my login information, including bank card information, secure notes, files, and folders in the encrypted web vault. Being the top open-source password manager, Bitwarden enjoys a high level of confidence in my place of employment. I really like the auto-saving of files and excellent cloud syncing.

What do you dislike most about this product?

The only significant issue is that upgrading to the paid premium version is necessary in order to obtain the physical key for Multi-Factor Authentication. The autofill and auto-update features need to be improved because they constantly feel slow. Despite that, I never had any technical issues with it.

What recommendations would you give to someone considering this product?

Bitwarden is a safe open-source password manager with a ton of extra features and a surprisingly inexpensive price. All of its features passed my security and usability tests with flying colors, for expert users, it ranks among the best alternatives available.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

Satyan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

An Affordable and Cross-Platform Solution

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Open-source: Bitwarden is an open-source project, meaning that its source code is publicly available and can be freely reviewed and modified by the community. This transparency and collaboration helps to build trust and increase security. Cross-platform compatibility: Bitwarden supports a wide range of platforms, including Windows, MacOS, Linux, Android, iOS, and more, allowing users to access their password vault from multiple devices. Free and affordable pricing: Bitwarden offers a free tier that is suitable for personal use, and its premium tier is affordably priced compared to other similar products.

What is your favorite aspect of this product?

Bitwarden for its strong security features, such as AES-256 encryption and two-factor authentication, which help to protect sensitive information and keep it secure. Additionally, the fact that Bitwarden is an open-source project, meaning that its source code can be freely reviewed and modified by the community, helps to build trust and increase transparency. Another aspect that users often appreciate is Bitwarden's cross-platform compatibility, which allows users to access their password vault from multiple devices, including Windows, MacOS, Linux, Android, iOS, and more.

What do you dislike most about this product?

Currently no dislikes cause it's a trustworthy and good working software

What recommendations would you give to someone considering this product?

Evaluate your needs: Consider your password management needs and requirements, such as the number of users, the number of devices, and the amount of data that needs to be stored. Bitwarden may be a good fit if you're looking for a secure, cross-platform solution that is affordable and easy to use. Consider the security features: Make sure to review the security features offered by Bitwarden, such as AES-256 encryption and two-factor authentication, to ensure that they meet your security requirements.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gabriel S.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Significantly increase security in organization

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

While username/email and password are automatically filled in, the TOTP code is not. Every time I log in, the code overwrites my clipboard, and I have to right-click to access the context menu in order to enter the code. I had trouble remembering all of these passwords before I started using Bitwarden, so I regularly had to reset them in order to log in. But now that the password manager is in place, it will take care of everything; the only password I need to remember is the management's master password. It relieves me of all my burdens and allows me to concentrate on other tasks.

What is your favorite aspect of this product?

In my opinion, security is its most distinctive feature. It provides me the self-assurance I need to function in any situation with high security. Second, I like their customer service because they always take the time to thoroughly investigate the issue and promptly offer guidance or a solution. Finally, the system is more user-friendly and tailored to our needs.

What do you dislike most about this product?

Sincerely, there isn't much about Bitwarden that I don't like, however occasionally it has trouble auto-filling the information, so I have to manually copy and paste the data from my Bitwarden vault. Overall it's the best way to store and share personal information with security.

What recommendations would you give to someone considering this product?

I want to recommend it to any companies who are concerned about the security of their vital websites and are tired of having to remember complicated passwords. It will undoubtedly secure all of your data and let you easily communicate private information with your clients.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

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