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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Rolandas R.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The most secure method for saving passwords

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

The primary element that assures businesses that each operation is accurate and durable is the guidance Bitwarden offers regarding enabling credentials and other alternatives that restrict access privileges. The system's security is first given attention by Bitwarden, where passwords and other items are carefully controlled, and innovative methods for creating strong passwords are provided.

What is your favorite aspect of this product?

I appreciate that they are open-source software and that their statements have been independently verified. If an employee account shows signs of third-party access, the administrator has full access to it and can quickly reset the password. It's a valuable tool to use to ensure that accounts can't be accessed by hackers, thanks to the ability to construct passwords that adhere to minimum standards.

What do you dislike most about this product?

I'm not too fond of application software because they don't have an easy option to autofill login information. Finally, it would be wonderful if there were more ways to pay. If they accepted cryptocurrency through a service like Coin Payments, I believe they might draw in a lot more customers.

What recommendations would you give to someone considering this product?

For me, it serves as a one-stop shop for my whole password repository. It integrates with Active Directory, Google, Okta, and other services without issues. If you enjoy its free plan, you may upgrade to the premium version to get features like emergency backup and the capacity to save two-factor authentication secrets.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Less pricey then Competitors

Likeliness to Recommend

8 /10

Pros

  • Security Protects
  • Performance Enhancing
  • Unique Features
  • Respectful

Jendrik H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Brilliant and Intricate password manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Where LastPass failed to assist me, Bitwarden excelled and surpassed me in all of these areas. When I left LastPass, I experimented with various technologies since I was having difficulty managing issues with LastPass. So, more out of annoyance than necessity, I began looking for other password managers. Bitwarden was the term that sprang to mind, and when I examined it, it was mind-blowing, even during the test time.

What is your favorite aspect of this product?

It's strong, highly featured with unlimited password storing and syncing possibilities across limitless devices and on any type of platform, and, more significantly, it's highly safe, and open-source: all of these features are admirable in Bitwarden. Bitwarden also includes 1GB of secured storage space and emergency access, which allow us to nominate an emergency line that can connect our enterprise account if we are incapacitated.

What do you dislike most about this product?

Well, to be honest, I only use it due to its powerful features and limitless capacities, but when it comes to simplicity and usability, it is quite difficult to use. It's not ideal because Bitwarden has a buggier user interface and the experience is plainly rougher than LastPass, but these are minor quibbles when you're as jaded as I was.

What recommendations would you give to someone considering this product?

If you can get over its some and easily negligible drawbacks, Bitwarden contains practically everything you and your team might want or demand in a password management system. There are numerous apps available for all platforms. Everything appears to be extremely stable. You can also use it on your phone.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Caring

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