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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable solution for security management

Likeliness to Recommend

7 /10

What differentiates Bitwarden from other similar products?

It simplifies the process of logging into services. I used to reuse passwords, but now I use strong passwords all over the place. Not to mention the fact that I no longer have to be concerned about losing a password.

What is your favorite aspect of this product?

Bitwarden has a well-integrated user interface, safe sharing within employees and teams, externally accessible "one-time" secrets, and a personal license for each employee to encrypt non-corporate personal information, which is a good bonus and encourages personal online safety. On a regular basis, new functions are added. It gains in value as a result of this.

What do you dislike most about this product?

I have done a lot of thinking but haven't come up with any serious objections. The majority of the first UI adjustments I would have recommended have already been implemented by their product team.

What recommendations would you give to someone considering this product?

It is quite simple to manage all of our login credentials. In addition, the version includes all of the features that are highly useful in everyday use, such as two-factor authentication and multi-device support. It saves a lot of time when logging in to various websites, browsers, and devices. For me, it's a good fit.

Pros

  • Reliable
  • Unique Features
  • Caring
  • Fair

Tanner R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Reliable and robust password management solution

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

I've tried different password manager Systems before moving to BitWarden. Getting started with other tools is as painful as a stubbed toe. But BitWarden is fully prepared for speedier setup and ready-to-use allowing us to get started quickly. Its simple manageability, simplicity, and customizability are the features that I found unique there.

What is your favorite aspect of this product?

Signing up with BitWarden is not a lengthy process. There is only an option to add a password hint to the master password. There is no lengthy table requiring extra information to waste our time. There are no phone numbers, dates of birth, inside leg measures, or anything else that might be useful to advertisers. It's simple to set up, operate, administer, scale, and integrate into current workflows.

What do you dislike most about this product?

The synchronizing process can be a little tricky at times. The per-user fee might be quite high, particularly if you have a large staff unit or a limited budget. My last criticism is that the data leak scanner is ineffective. Some of my emails, it does not deliver precise findings

What recommendations would you give to someone considering this product?

Because of its flexible configuration options and robust features, I enthusiastically suggest it because anyone who finds it unsuitable for their infrastructure can easily adapt it to meet their needs. Fitting it into and aligning it with your existing framework and working methods is a simple and quick operation that does not confront you with any difficulties.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Patrick-Tom A.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Open-source solution for password management.

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

An enterprise nice answer that makes your life simplified on everyday by handling and managing password which is accessible as a directory across each in house Network and cloud base entity. Ensuring all the passwords which are essential to our daily activities are forever handy with us. The simplar accessibility and management of various portal password ensure we aren’t spending time on delivery or resetting password quite often. The integrated functionality both at intervals the ecosystem of any organisation or cloud base entity ensure that all the passwords are out there Handy.

What is your favorite aspect of this product?

I like the fact that they’re open supply and are audited to verify the validity of their claims. I conjointly like the fact they appear to care additional regarding their users than competitors, indicative by the fact they permit unlimited devices on their free plan, and also the fact they don’t do an affiliate program that might potentially build it such that users would have to pay more.

What do you dislike most about this product?

I dislike the desktop application, there’ no straightforward way to autofill credentials on desktop applications. I found an autotype extension, tho’ that needs keybind(s) to be pressed. It might be nice if Bitwarden were to feature autofill capability to the desktop app.

What recommendations would you give to someone considering this product?

I recommend you try out Bitwarden’s free plan. It’s simple to import passwords from the in-built browser password manager to Bitwarden. And then if you wish it, you’ll get a premium to get features comparable to emergency recovery and the skill to store 2FA secrets.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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