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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Mariana S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to work on cloud computing

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Bitwarden not only stores passwords, but it also stores every phrase I've saved for a certain website's field. Because of their encryption software, Bitwarden is the only security feature I trust. It contains a lot of functions, such as creating random passwords with a mix of characters, symbols, numbers, and so on. In comparison to others, it is simple to use.

What is your favorite aspect of this product?

Incredibly beneficial for our organization I wanna recommend this tool to everyone. It's simple to set up and use, and it adheres to the core fundamentals of a strong password. We can save credit card information, and internet login information, organize it into categories for quick access, and much more. The most important thing is that Bitwarden includes a password generator that can be customized, as well as a chrome extension and app that connects our devices.

What do you dislike most about this product?

To be clear, there isn't anything about Bitwarden that I detest. It does all of the things that I would expect from a password manager, however, the user interface should be improved, and I'd want to see a better UX experience. Aside from that, I was a useful tool.

What recommendations would you give to someone considering this product?

I enjoy working with it. Assume our anticipated device and operating system utilization, which will account for the vast majority of our utilization and the need for a password manager such as Bitwarden. Also, if we want to expand and add users in the future. I strongly advise you to just grab this tool, don't go forward, and miss this opportunity.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Minola S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Cloud-based tool for protecting data and password

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

I'm able to improve security throughout my entire company while maintaining the lowest possible cost. Since I've started using it, I've gained confidence in knowing that my passwords are safe thanks to 2FA, and my team now has a simple way of keeping track of logins in a modern way.

What is your favorite aspect of this product?

The fact that Bitwarden is both a reliable and secure source is the most crucial feature for me. It can be used on as many devices as we wish at once. Its sync feature is fantastic. Despite being a secure source, it has prioritized user security and the protection of their password. I like that we can keep a common password in one place and that anyone on the team may update it if it needs to be updated. Overall, it was the most effective tool.

What do you dislike most about this product?

My only criticism is that the data leak checker is ineffective. Some of my emails, it doesn't give me accurate results. It states that no data on data breaches have been identified, even though one of my extremely old passwords was compromised as a result of a site data breach.

What recommendations would you give to someone considering this product?

I enjoy Bitwarden and will continue to use it because it was an excellent option for safeguarding passwords used by staff at the organization. It was also a great tool for exchanging passwords and granting access to new hires.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Silvia A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Reliable and secure password management solution

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden is a powerful tool that rivals its competitors by allowing us to keep our account active on multiple devices at the same time, secure with two-factor authentication, and accessible from anywhere.

What is your favorite aspect of this product?

Our main concern was security, which was burdening and affecting our organization's performance. Since we've implemented Bitwarden, we've been relieved of a slew of concerns, such as the fact that we can keep our passwords safe with us at all times and that we should be able to use them regardless of our web browser, operating system, or computer. The only requirement is that we use the app or plugin.

What do you dislike most about this product?

I had several issues with it. Firstly, setup can be time-consuming, and the tool is very costly to use extra features we need to pay for them. I hate their support team. I don't say too much about them but in short, they are irresponsible.

What recommendations would you give to someone considering this product?

I like to recommend it to my friends and colleagues because it is an extremely simple, reliable, and secure method of protecting passwords. It also saves time in organizations because it eliminates the need to manually enter passwords.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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