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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

89

Password Generator

89

Access From Multiple Devices

89

Encryption and Decryption

88

Work and Personal

87

Autosave and Autofill

86

Vault for Each User

86

Policy Engine and Enforcements

85

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

87

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Ease of Customization

79

Bitwarden Reviews

Cedric H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Effective application to store passwords

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Security and simplicity are something's that make it a more unique and reliable solution to store important passwords without any difficulty and also at a limited cost. Furthermore, the cross-platform compatibility and sync are also fantastic.

What is your favorite aspect of this product?

I like the fact that without fear of forgetting a password, the platform allows us to use random passwords across multiple accounts such as a bank, email, and other major accounts. Users can easily create, store, and access account passwords with Bitwarden software, which also ensures password security. Unauthorized access to our passwords stored in encrypted form is made difficult by the platform.

What do you dislike most about this product?

The main disadvantage of Bitwarden is that it is not as user-friendly as most of its top competitors; many of its features are clunky, difficult to use, and unintuitive. Secondly, their support team is not good whenever I have a question. They are late and show their nonserious behavior.

What recommendations would you give to someone considering this product?

When 2FA is enabled for a specific account, you must enter both your password and the second form of verification when logging in. Bitwarden is also a zero-knowledge password manager, which means that no one from your company can access or see the data in your Bitwarden vault. 2FA is important because it prevents others from accessing your accounts even if they obtain your passwords.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Juliane S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Reliable and secure password management platform

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

We are a large organization and managing all passwords is a great difficulty for us therefore we use different old and new tools in our organization but we never find a perfect tool like it that offers us single sign-on and security features in a single place.

What is your favorite aspect of this product?

I like everything about Bitwarden. It has all of the features of most password managers, but at a lower price and with more flexibility. The user interface is simple, and the cross-platform apps function well. The best part is that it is open-source, allowing the community to assess its security. Due to its higher security, no one can access our personal passwords.

What do you dislike most about this product?

Only a few applications are considered perfectly functional, and Bitwarden is one of them. I can't think of anything negative about it because it adequately fulfills each of the functions that it is required to perform in my company, giving it a high level of security and providing a sense of peace of mind in the event of data loss.

What recommendations would you give to someone considering this product?

I can assure you that the best feature of this product is that it not only manages but also generates passwords in a few seconds and it allows you to store an unlimited number of items. Bitwarden also lets you import and export passwords from Chrome and Enpass.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Githambo K.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Password Management Features

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

With Bitwarden, it becomes easy for team to store sensitive information such as passwords. Accessing this data securely is also guaranteed

What is your favorite aspect of this product?

I like that using Bitwarden is easy. The software offers amazing security features I like that storing and accessing critical information is easy

What do you dislike most about this product?

No bad experiences whatsoever using Bitwarden

What recommendations would you give to someone considering this product?

For effective and secure password management, I recommend Bitwarden. It's easy to use, affordable, and offers best security features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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