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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

89

Password Generator

89

Access From Multiple Devices

89

Encryption and Decryption

88

Work and Personal

87

Autosave and Autofill

86

Vault for Each User

86

Policy Engine and Enforcements

85

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

87

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Ease of Customization

79

Bitwarden Reviews

Satyan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

An Affordable and Cross-Platform Solution

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Open-source: Bitwarden is an open-source project, meaning that its source code is publicly available and can be freely reviewed and modified by the community. This transparency and collaboration helps to build trust and increase security. Cross-platform compatibility: Bitwarden supports a wide range of platforms, including Windows, MacOS, Linux, Android, iOS, and more, allowing users to access their password vault from multiple devices. Free and affordable pricing: Bitwarden offers a free tier that is suitable for personal use, and its premium tier is affordably priced compared to other similar products.

What is your favorite aspect of this product?

Bitwarden for its strong security features, such as AES-256 encryption and two-factor authentication, which help to protect sensitive information and keep it secure. Additionally, the fact that Bitwarden is an open-source project, meaning that its source code can be freely reviewed and modified by the community, helps to build trust and increase transparency. Another aspect that users often appreciate is Bitwarden's cross-platform compatibility, which allows users to access their password vault from multiple devices, including Windows, MacOS, Linux, Android, iOS, and more.

What do you dislike most about this product?

Currently no dislikes cause it's a trustworthy and good working software

What recommendations would you give to someone considering this product?

Evaluate your needs: Consider your password management needs and requirements, such as the number of users, the number of devices, and the amount of data that needs to be stored. Bitwarden may be a good fit if you're looking for a secure, cross-platform solution that is affordable and easy to use. Consider the security features: Make sure to review the security features offered by Bitwarden, such as AES-256 encryption and two-factor authentication, to ensure that they meet your security requirements.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gabriel S.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Significantly increase security in organization

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

While username/email and password are automatically filled in, the TOTP code is not. Every time I log in, the code overwrites my clipboard, and I have to right-click to access the context menu in order to enter the code. I had trouble remembering all of these passwords before I started using Bitwarden, so I regularly had to reset them in order to log in. But now that the password manager is in place, it will take care of everything; the only password I need to remember is the management's master password. It relieves me of all my burdens and allows me to concentrate on other tasks.

What is your favorite aspect of this product?

In my opinion, security is its most distinctive feature. It provides me the self-assurance I need to function in any situation with high security. Second, I like their customer service because they always take the time to thoroughly investigate the issue and promptly offer guidance or a solution. Finally, the system is more user-friendly and tailored to our needs.

What do you dislike most about this product?

Sincerely, there isn't much about Bitwarden that I don't like, however occasionally it has trouble auto-filling the information, so I have to manually copy and paste the data from my Bitwarden vault. Overall it's the best way to store and share personal information with security.

What recommendations would you give to someone considering this product?

I want to recommend it to any companies who are concerned about the security of their vital websites and are tired of having to remember complicated passwords. It will undoubtedly secure all of your data and let you easily communicate private information with your clients.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Set strong passwords for all of your sites

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

I previously had to keep track of all the passwords on my own, but the Bitwarden Password Management solution offers so many advantages. The main advantage is that it makes it simpler for me to remember all of my many passwords for government accounts, personal and business emails, online stores, streaming services, and social media websites.

What is your favorite aspect of this product?

The ability of Bitwarden to quickly and securely transmit sensitive information to only chosen people is my favorite feature. I feel more secure now that I have it because I am aware that sharing personal information with team members won't put me at risk. I like how popular browsers' password autofill features prevent us from repeatedly inputting our passwords.

What do you dislike most about this product?

There is very little to hate about Bitwarden. I dislike the interface which is a little shabby and might use some updating but the usability is excellent. Moreover, I hate their price strategy which is really high compared to other tools.

What recommendations would you give to someone considering this product?

My colleague suggested to me the Bitwarden platform and told me about its functionalities. I'm really pleased with it because it provided a single implementation that addressed all of our problems. Its encryption is highly robust, and it supports several devices with ease. It's impressive how simple it is to customize separate areas for passwords and other sensitive information on these platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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