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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Alex H.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Bitwarden is an excellent tool.

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

They care most about their customers and what works for them as compared to various competitors. It's quite useful for us to retrain passwords as it can be a fancy job especially when you're busy at work making it hard to remember. Bitwarden's most convenient feature is that it uses a really strong cryptographic principle (AES-256) and stores ciphertext inside the files so that even if a criminal gets hold of the Bitwarden files, it's almost impossible to decode the data. It won't happen.

What is your favorite aspect of this product?

Bitwarden is easy to use, versatile, and truly secure. Not only does it allow you to store passwords like every other password manager, but it stores other essential data as well. This makes Bitwarden a strong ally in your security. This application is used by us in many departments as it is very easy to use and requires only a few clicks.

What do you dislike most about this product?

My only dislike: The information breach checker doesn't do a good job. It doesn't give correct results with my multiple emails. It shows no data on data breaches even though one of my very old passwords was compromised in a website data breach. In common with their Android app, I've also chosen not to lock my wallet. However it still automatically locks my vault sometimes. I believe it should be fixed.

What recommendations would you give to someone considering this product?

The most important factor I support regarding Bitwarden is that it is both free and open source. You will be able to use it on as many devices as you want at the same time. Its set feature works great. Despite being open source, it maintains the security of users and guarantees their password protection with utmost importance. I like to recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cate G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A good password security Solution

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden has a zero knowledge feature which ensures that my master password is not revealed to anyone else including bitwarden staff, this is what differentiates bitwarden from other password management solutions.

What is your favorite aspect of this product?

I like the MFA feature that enhances security of my vault by requiring my master password and fingerprint to access the vault,this ensures that even if someone gets my password they still wouldn't be able to access my passwords and logins thus securing my sensitive information and data

What do you dislike most about this product?

Nothing really, i have not seen anything that i dislike about bitwarden

What recommendations would you give to someone considering this product?

Its a very effective password manager, it hass helped me to secure my passwords and sensitive data, it hss great features that will guarantee the security of your data

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Client Friendly Policies

Verona A.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The best password manager available in the market.

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Bitwarden offers the most effective shared-password vault answer that met our needs. This solution is straightforward to use, didn’t get in our approach and provides a secure way to share passwords. It’s the power to displace and replace inherently weak passwords and after all it replaced the clumsy method of sharing passwords. It conjointly comes with a security analytics scorecard to trace the safety effectiveness.

What is your favorite aspect of this product?

BITWARDEN is cross-platform application. This means that you simply will safely have your passwords with you at all times. Be ready to use them regardless of the online browser, operating system or laptop you use. You only got to use the app or plugin. With this platform one generates sturdy passwords.This platform has helped me not to have a lot of struggle whereas remembering any password. Conjointly it’s nice integrated practicality each with the ecosystem of any organisation or cloud based mostly entity enabling availablity of each password.

What do you dislike most about this product?

The flexibility of the software system is a nice concern. Some of the features are oldish. This extremely turns one down once victimization the platform. Switching between the applicstions harms the experience.

What recommendations would you give to someone considering this product?

This tool makes regular password changes very easy and we have had a good operating relationship with the support employees throughout the evaluation, deployment, and early use phases. This type of support should continue. Its recommended.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

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