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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Neil N.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solid password management service

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden is now one of the only open source and strongest password managers out there that enables syncing across multiple devices and device kinds. We can store an unlimited number of passwords and credentials, use its solid password generator, we can set 2FA, and we are also able to check the Security Breach report to see if any of our authentications have been hacked.

What is your favorite aspect of this product?

The Bitwarden password management system has enabled me to make use of additional and strong security features such as multi-factor authentication, password vault analysis, and password health checks which I haven't actually met in other comparable systems. It does everything that more expensive options are unable to do. The Chrome extension performed admirably. The new sharing features are quite welcome, as this was previously a major issue that has now been resolved.

What do you dislike most about this product?

The free edition of this software is pretty simple, the user experience is not as smooth as competitors, in fact, it is clunkier, and new users might not have a seamless experience on it, but they became comfortable with time. New Users may also face difficulties in obtaining data from complicated login pages.

What recommendations would you give to someone considering this product?

Bitwarden password manager solution may use some work and may make you annoyed when first try to use it, but there's no denying that it's a terrific service and a heck of a lot, whether you want to test its free version or want to buy a subscription of its premium version.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Tom- Ian A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Bitwarden is a great application.

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

They care most regarding their users and what works for them compared to different competitors. Being quite useful in retraining passwords for us as this may be a fancy task particularly after you are dealing with so much at work creating it hard to remember. The simplest feature of bitwarden is that it uses a really sturdy cryptographic rule (AES-256) and stores ciphertext within the files so that even if the offender gets ahold of the bitwarden files, it’d be nearly not possible to decode the data.

What is your favorite aspect of this product?

Bitwarden is simple to use, versatile and really secure. Not only does it allow you to store passwords like each different password manager, however it conjointly stores other necessary data as well. This makes Bitwarden a robust ally in your security.The application is used by us in several departments as a result of it’s very simple to use and only desires some clicks.

What do you dislike most about this product?

The only dislike I even have is: the info breach checker doesn’t work well. It doesn’t give correct results with a number of my emails. It shows no data has been found on data breaches though one of my very old password was compromised from a web site data breach. Conjointly on their android app, I even have selected to not lock my vault. However still it automatically locks my vault occasionally. I believe that should be fixed.

What recommendations would you give to someone considering this product?

The foremost necessary factor I favor regarding Bitwarden is that it’s both free and open source. You’ll be able to use it on as several devices as you wish at the same time. Its set feature works awesome. Though being open-source, it’s been maintaining users’ security and guaranteeing the protection of their passwords with utmost importance. I like to recommend this.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Inspires Innovation

Allie S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best solution for keeping passwords.

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

BITWARDEN is a cross-platform application. This suggests that you can safely have your passwords with you at all times. Be ready to use them despite the online browser, package or laptop you use. You simply have to use the app or plugin. The free version permits access to most of the features, permitting users to urge to grasp its tools without being forced to get the paid version, that has a reasonable cost, it’s straightforward to start using.

What is your favorite aspect of this product?

The package is user friendly.That the first aspect i prefer regarding the software.Secondly it’s a free version which permit access of the user.This has helped one to inform with the software without undergoing some costs.The last but not the least is that it has enabled safety of password. With this tool one has want for remembering all the password since it helps in memorising. The cost is favorable too.

What do you dislike most about this product?

Premium users get just one GB of default storage, they’ll prefer to expand the storage, but it’ll have a further value, the automatic saving and automatic captures are flawed, normally it fulfills their function.

What recommendations would you give to someone considering this product?

Bitwarden has helped in generating sturdy passwords thus avoiding reusing passwords. With this, I even have moved some steps high. Increased skill for me. I like to recommend this package because it’s straightforward to use and includes a ton of terribly welcoming options.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Client Friendly Policies

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