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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

89

Password Generator

89

Access From Multiple Devices

89

Encryption and Decryption

88

Work and Personal

87

Autosave and Autofill

86

Vault for Each User

86

Policy Engine and Enforcements

85

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

87

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Ease of Customization

79

Bitwarden Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Less pricey then Competitors

Likeliness to Recommend

8 /10

Pros

  • Security Protects
  • Performance Enhancing
  • Unique Features
  • Respectful

Jendrik H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Brilliant and Intricate password manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Where LastPass failed to assist me, Bitwarden excelled and surpassed me in all of these areas. When I left LastPass, I experimented with various technologies since I was having difficulty managing issues with LastPass. So, more out of annoyance than necessity, I began looking for other password managers. Bitwarden was the term that sprang to mind, and when I examined it, it was mind-blowing, even during the test time.

What is your favorite aspect of this product?

It's strong, highly featured with unlimited password storing and syncing possibilities across limitless devices and on any type of platform, and, more significantly, it's highly safe, and open-source: all of these features are admirable in Bitwarden. Bitwarden also includes 1GB of secured storage space and emergency access, which allow us to nominate an emergency line that can connect our enterprise account if we are incapacitated.

What do you dislike most about this product?

Well, to be honest, I only use it due to its powerful features and limitless capacities, but when it comes to simplicity and usability, it is quite difficult to use. It's not ideal because Bitwarden has a buggier user interface and the experience is plainly rougher than LastPass, but these are minor quibbles when you're as jaded as I was.

What recommendations would you give to someone considering this product?

If you can get over its some and easily negligible drawbacks, Bitwarden contains practically everything you and your team might want or demand in a password management system. There are numerous apps available for all platforms. Everything appears to be extremely stable. You can also use it on your phone.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Caring

Neil N.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solid password management service

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden is now one of the only open source and strongest password managers out there that enables syncing across multiple devices and device kinds. We can store an unlimited number of passwords and credentials, use its solid password generator, we can set 2FA, and we are also able to check the Security Breach report to see if any of our authentications have been hacked.

What is your favorite aspect of this product?

The Bitwarden password management system has enabled me to make use of additional and strong security features such as multi-factor authentication, password vault analysis, and password health checks which I haven't actually met in other comparable systems. It does everything that more expensive options are unable to do. The Chrome extension performed admirably. The new sharing features are quite welcome, as this was previously a major issue that has now been resolved.

What do you dislike most about this product?

The free edition of this software is pretty simple, the user experience is not as smooth as competitors, in fact, it is clunkier, and new users might not have a seamless experience on it, but they became comfortable with time. New Users may also face difficulties in obtaining data from complicated login pages.

What recommendations would you give to someone considering this product?

Bitwarden password manager solution may use some work and may make you annoyed when first try to use it, but there's no denying that it's a terrific service and a heck of a lot, whether you want to test its free version or want to buy a subscription of its premium version.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

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