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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

89

Password Generator

89

Access From Multiple Devices

89

Encryption and Decryption

88

Work and Personal

87

Autosave and Autofill

86

Vault for Each User

86

Policy Engine and Enforcements

85

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

87

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Ease of Customization

79

Bitwarden Reviews

TAIRA M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

"Fantastic Product!"

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

It's easy to integrate with a web browser, and for every password, you can just generate and use it,

What is your favorite aspect of this product?

the generated password is too complicated and very secure

What do you dislike most about this product?

nothing about it, I personally like to use it

What recommendations would you give to someone considering this product?

Test it, and it's very nice for my personal password

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Caring

Frank D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Our trusted password manager platform

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

BitWarden is a password management system that is flexible, complicated, and reliable. It protects our passwords and identities from hackers by employing vital and incredibly complicated algorithms. They use a complicated security strategy that makes it nearly impossible for hackers to obtain our passwords, and even if they do, information is useless to them.

What is your favorite aspect of this product?

Its strongest feature is that it delivers on its promises, freeing our teams from unnecessary management and allowing them to focus on their more important work. In addition to that, it employs a very powerful encryption technique and saves encrypted password info and other credentials in the files, making it nearly hard to retrieve the message even if the attackers obtaain the documents.

What do you dislike most about this product?

Additionally, the autofill and autosave functions do not always perform as planned. I also dislike how slow it works after upgrading to a new version. Upgrading it to a new version is also a clunky process and after-update settings are rather more clunky than upgrading.

What recommendations would you give to someone considering this product?

The majority of password management systems that I have seen and used are suitable for individual use and require complex setup and configuration but BitWarden is equally profitable for both personal and company use. I would advise customers to utilize it because it is a perfectly secure and ready-to-use approach to simplify password administration, storage, recall, and security.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Altruistic

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable solution for security management

Likeliness to Recommend

7 /10

What differentiates Bitwarden from other similar products?

It simplifies the process of logging into services. I used to reuse passwords, but now I use strong passwords all over the place. Not to mention the fact that I no longer have to be concerned about losing a password.

What is your favorite aspect of this product?

Bitwarden has a well-integrated user interface, safe sharing within employees and teams, externally accessible "one-time" secrets, and a personal license for each employee to encrypt non-corporate personal information, which is a good bonus and encourages personal online safety. On a regular basis, new functions are added. It gains in value as a result of this.

What do you dislike most about this product?

I have done a lot of thinking but haven't come up with any serious objections. The majority of the first UI adjustments I would have recommended have already been implemented by their product team.

What recommendations would you give to someone considering this product?

It is quite simple to manage all of our login credentials. In addition, the version includes all of the features that are highly useful in everyday use, such as two-factor authentication and multi-device support. It saves a lot of time when logging in to various websites, browsers, and devices. For me, it's a good fit.

Pros

  • Reliable
  • Unique Features
  • Caring
  • Fair

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