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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

Githambo K.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Password Management Features

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

With Bitwarden, it becomes easy for team to store sensitive information such as passwords. Accessing this data securely is also guaranteed

What is your favorite aspect of this product?

I like that using Bitwarden is easy. The software offers amazing security features I like that storing and accessing critical information is easy

What do you dislike most about this product?

No bad experiences whatsoever using Bitwarden

What recommendations would you give to someone considering this product?

For effective and secure password management, I recommend Bitwarden. It's easy to use, affordable, and offers best security features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ray D.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great product and org! Some growing pains.

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

The user/client-first approach that Bitwarden has is refreshing and superior to competitors.

What is your favorite aspect of this product?

I love that the free version does what it does very well across all my devices.

What do you dislike most about this product?

Sometimes the experience with unlocking browser extension vaults using biometrics can be a little clunky.

What recommendations would you give to someone considering this product?

Get it. Right. NOW.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sebastian M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Never again without, but lacking some features.

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Openness, freshness

What is your favorite aspect of this product?

Ease of use and integration.

What do you dislike most about this product?

Lack of password rotation, password use notification, user offboarding processes, templates, better distinguish between company, personal and private credentials.

What recommendations would you give to someone considering this product?

What else option do you have?

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Caring
  • Under Delivered

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