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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

88

Access From Multiple Devices

88

Password Generator

88

Encryption and Decryption

88

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Dashboard

85

Multi-Factor Authentication (MFA)

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Vendor Support

82

Ease of Customization

80

Bitwarden Reviews

michael b.

  • Role: Finance
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Really good product. Easy to use and almost perfec

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Open source and simple policies

What is your favorite aspect of this product?

Multi user

What do you dislike most about this product?

syncing sometimes slow

What recommendations would you give to someone considering this product?

ditch the others!

Mark M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Impressive password management repository

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

I didn't consider any other options after selecting Bitwarden because it is perfectly adequate for me. Managing passwords and securing my devices is now exceedingly simple and painless for me. There are no constraints or difficulties, so we can put it up whatever we want. We have also saved time and money taking advantage of its special offerings.

What is your favorite aspect of this product?

I needed something more strong that not only ensures my security but also remembers my passwords in a secure manner so I wouldn't have to keep in mind them all and Bitwarden has satisfied my all these wants and also offered me a lot more. Furthermore, this password manager always creates strong passwords for me whenever I need them, so I don't have to do it myself.

What do you dislike most about this product?

Let me think about it for a moment... I'm having a hard time finding anything, maybe it's the price? Actually, Bitwarden password manager covers all of the anticipated password management operations with only a few restrictions, which are irrelevant to me because Bitwarden meets all of my criteria.

What recommendations would you give to someone considering this product?

At first glimpse, you would definitely love it. It is fantastic. It makes password management so stress-free and straightforward for users. It includes everything that we need plus a lot more! It accepts biometrics as a form of authentication. It saves confidential data in an encrypted vault, such as site log-in details.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Dayanna A.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Legend tool to manage all passwords

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

I really enjoy their secure storage feature for storing sensitive information. They also provide an Android version that is ad-free and has fully functional functionality. Bitwarden also includes a password generator that we customize, as well as a free chrome extension and app to assist us to connect our devices.

What is your favorite aspect of this product?

Bitwarden is a strong tool that rivals Lastpass and its competitors by allowing us to keep our account active on many devices at the same time, secure with two-factor authentication, and accessible from anywhere. It is simple to set up and use, and it is based on the core fundamental concepts of a password manager. We save our credit card information, online login information, organize it into folders for easy access, and much more.

What do you dislike most about this product?

I know it's not a major issue, but depending on how we saved the page URL, we need to hunt for the account. Choosing it does not finish it automatically; we must copy-paste it. Although the customer support is not available at the time of need and if they are available then they are not eligible to solve problems.

What recommendations would you give to someone considering this product?

Bitwarden is a dependable and secure password manager with a plethora of important security features at an affordable price. It is the most visually appealing or user-friendly tool, although it has everything you need to keep your logins private and it's a fraction of the price of most competitors. The cross-platform sync and interoperability are excellent!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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