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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

89

AD/LDAP Sync

89

Password Generator

89

Access From Multiple Devices

89

Encryption and Decryption

88

Work and Personal

87

Autosave and Autofill

86

Vault for Each User

86

Policy Engine and Enforcements

85

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

87

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Ease of Customization

79

Bitwarden Reviews

Beau B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Amazing application to save passwords

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Its generator allows me to generate the strongest passwords that no other tools offer us and it has relieved me of the burden of remembering passwords. Bitwarden correctly stores every word I saved for a specific website's unique field, not just passwords.

What is your favorite aspect of this product?

The fact that Bitwarden makes it possible to use it on as many devices as we wish at the same time. Its sync feature is also fantastic. Even though it is open-source, it has prioritized user security and password protection. I may also organize my passwords, Forms data, Cards, and save secure notes on their private server.

What do you dislike most about this product?

To be honest, Bitwarden doesn't have anything to dislike. It does all of the features that I would expect from a password manager, but the UI might be improved, and I would want to see a better UX experience for beginners attempting to locate what they are searching for.

What recommendations would you give to someone considering this product?

Bitwarden is an excellent password manager for those on a tight budget. If you intend to use Bitwarden in a business setting, it's a good idea to appoint a tech-savvy administrator to your account so that Bitwarden can be tailored to your specific needs. A streamlined platform for managing my login credentials/passwords across all of my macOS, iOS, and Android devices.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Christoph G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easiest and safest way to store passwords

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden let's me share passwords with four different levels of sharing permissions and revoke them when necessary. With Bitwarden we get a vigilant password management solution that addresses all our safety concerns while keeping us ready for emergencies

What is your favorite aspect of this product?

When sharing passwords with teams we can securely monitor each user's usage of passwords and other sensitive information The private information is protected with end-to-end encryption across all devices

What do you dislike most about this product?

Logging in on Mac using biometrics is sometimes buggy.All other features are awesome and have never had any issue

What recommendations would you give to someone considering this product?

Companies should use Bitwarden to protect their online data using a password manager they can trust.This will ensure they share private data safely with coworkers, across department and the entire company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Blair T.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

It's great platform. Everything is shared securely

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Setting policies that control when and where people can access company resources, including preventing access to jailbroken devices and blocking export. It's now possible for employees to create strong passwords that are unique to every website. All passwords are stored encrypted in Bitwarden vault

What is your favorite aspect of this product?

Thanks to the centralized user management capabilities in Bitwarden, any new employees are quickly onboarded and have access to what they need to start contributing to their team.

What do you dislike most about this product?

For an average user, such terms as TOTP and Master password re-prompt might be unknown so there should be more guidelines regarding password creation.

What recommendations would you give to someone considering this product?

Bitwarden will allow your employees easy access to the tools and accounts they need to carry out their work without relying on the IT department to reset or oversee day-to-day passwords.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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